EmbodyReviews of joinem.co

**Edit: after much back and forth and leaving this review my medication finally shipped. I still got no answers as to why there was such a delay. ** I truly believe this company reels you in with "Life time" low cost just to take your money then force you to cancel so they do not have to honor that price for long. I started the medication last month and the first order arrived immediately on 08.15.26. Then I filled out the refill form on 09.06.26 for the next dose. I got a response that they received it and on 09.10.26 they charged my card. That's when I started getting the daily emails with this message: "We wanted to provide an update on your medication order. There has been a slight delay at the pharmacy, and processing is taking longer than usual. We’re closely monitoring your order and will send your tracking number the moment it becomes available. Thank you for your patience - and we’re truly sorry for the inconvenience." I spoke to a customer service rep on the phone who provided me with a scripted message that essentially said the same as the email. They also claim there are NO refunds. So then I called the pharmacy that they claim the prescription was sent to. The pharmacy tech stated they had NO medications pending for me. The last one they had was the one that arrived on 08.15.26. She also confirmed that the medication was readily available and not on backorder. At this point I am not sure what is going on. I sent another email today to the company stating that if I do not receive a tracking number today showing that the medication has shipped I will be filing a fraud claim with my bank. I paid for items that they have no intention on sending. I canceled my subscription. If I do not get a resolution I will also file a consumer complaint with the Attorney General. There are way too many people experiencing the same issues and someone in charge of this company has a medical license that can be revoked or suspended.

I can not get anyone to answer my text messages

I felt comfortable. Very nice and explained all I’d be taking and why.

Very responsive, stays in contact with emails, texts & calls.

The support staff person I spoke to kept on having to put me on hold to get me different information I wanted. To me all of my information should be located in one place for them to access

Terrible save your money! This company charged me for 3 months and did not send me one vial of medication nor provided any services to me. I contacted them multiple times via email and phone calls and nothing. I requested a refund and they refused please find another company better to pay more for better services. I switched to save money and ended up getting ripped off and been without medication for 3 months.

Excellent experience. All questions addressed

I like the ease of the system but I feel like there should be a consult or a reminder that the prescription is about to be spent through.