EmbodyReviews of joinem.co

Very good explanation very good call and he listen extremely informative

Beware of this scam. I did not receive the medication nor can they issue me a refund. Customer service support is somewhere in India and Philippines they can barely speak English and are unhelpful.

Understanding doctor, listened to my input and made me feel seen and valued.

I have been incredibly skeptical with all online medication companies. When I received my medication, I thought the video for injections was less than helpful, but there is so much content out there that I wasn't too bothered by it. It did leave me to believe you get what you pay for. However... I have been taking this for about 2 months and have been pleasantly surprised by the representatives I have come into contact with. When I was worried that my next vial would come too late I reluctantly used the chat window on the site. To my complete surprise, my medication was truly given priority and mailed to me within the window they stated. In fact, to my even more surprise, I received a call from a nurse that next week to check on my progress. She gave tips, and was incredibly real. Still wanting to encourage I am making a successful lifestyle change, I made an appointment with a coach. Let's be honest: I expected a call center robot or robotic human with very little interaction. I figured even if it was a real medical person, that they would just use a preapproved script. However, once again, I underestimated my experience. Stephanie was my coach, and I can not say enough good things about the interaction. She listened, she was real, and genuine. When it came time to ensure I am making goals that are realistic and having accountability, I expected that the next session would be a few months later with a random person checking in. Nope. She made an appointment for the following month before our visit was over and with her. While the visit was short, the interaction was meaningful and incredibly helpful. I am glad that this online company has real people engaging with real people. I can't say the same for many of the interactions I have with my insurance. Anyways, I am writing this so that if someone is on the fence about enrolling with this company- perhaps my words will be the encouragement you are looking for. I am also hoping that MANY gold stars, bonuses, and accolades find Stephanie!! To any higher ups within this company: People like her are the reason that any company can have success. I am very grateful.

I paid over $300 to Embody for a GLP-1 (tirzepatide), but unfortunately, the entire experience was frustrating from start to finish. I waited almost an entire month for my 1st order to arrive. For something this expensive & medically important, that kind of wait is completely unacceptable to me. On top of that, customer support was extremely disappointing. Responses were slow, & getting answers or help when I needed it was a struggle each time I contacted them. What made things even worse was being charged an additional $20 for ‘VIP services’ that I specifically opted out of when I initially signed up. I made it clear that I did NOT want this service, yet I was still charged—& when I contacted them about it, they refused to refund the charge. When you’re already spending hundreds of dollars, you expect reliable service, clear communication, & transparency about what you’re being charged for. I didn’t receive that. Overall, this was a horrible experience, & based on that, I would never recommend Embody to anyone, esp. anyone considering using them for GLP-1 medications. There are too many issues with the ordering process, customer & delivery service, & billing/charges, for me to feel comfortable recommending them. Please save yourself the frustration & look elsewhere.

My experience was amazing. She actually called me back when I had an issue I had to handle! She explained BMI limits and how important it was that we watch how fast or slow I lose. I feel taken care of and that’s a first after working with many other companies.

Dear Embody, I ordered my first dose and got it in about a week! Then never received another shipment and all it says is your shipment is 32 days late!! I have contacted the company and spoke to two different representatives that said they would get it fixed. And I also talked to a nurse practitioner that said she would fix it. I never received medication after the first month so be careful with all these online sites.

The intake interviewer was very nice and knowledgeable. She answered all my questions. It was done quickly and with ease.