EmbodyReviews of joinem.co

The appointment with the provider was wonderful. This survey is a pain in the neck

I had three previous appointments where I received no calls. I was grateful someone finally called me, even though she was 15 minutes behind schedule. I was afraid I was going to be stood up again, but, thankfully, I received a call from a very professional representative.

First month was ok. Expecting the dosages that I read about on the web. Second month was close on supply but I was expecting more. I actually gained 4 pounds on the second month and felt hungry. Like I was given a vial of water. Before my 3rd shipment I responded to their questionnaire with major question. Crickets, I called twice and when I stated my issues, click. Now they sent out a 3 month supply of a way lower dose than I was expecting. Filed a complaint with my credit card, but nothing yet, there are some classes action suit pending. Might check that out. Looks like I received an AI response. Very concerned and wants to make it right. They asked for my email and phone number. That was 6 days ago, crickets again…. Like I said. A loser company…

She made me understand everything and she answered all my questions

Aylin is my case manager and she has been amazing. She is always available for questions and replies quickly to help answer my questions and concerns. My medicine and supplies arrived next day after shipping and came with clear instructions.

Physician was helpful in answering question and listened to my feedback and I was a transfer patient. The communication at all steps of the process have been outstanding.

I have been with them for approximately two months, was able to switch medication with no issues. I never had any issues with shipping, directions are very clear.

A very positive experience overall.