EmbodyReviews of joinem.co

The sign up is easy. I paid for a 3 month subscription. First month went fine. The first refill has been nightmare. They ghosted me after I filled out refill form. I have has to call them daily. They then wanted me to speak to clinician. It took three appointments before they finally called, and approved refill. That was 6 days ago. I twice daily get texts stating they are working on the refill and will send tracking once it's available. Personally I think they are having supply issues. If you want a refund, forget it. They will tell you point blank you forfeit your money, even though they aren't fulfilling their end.

The nurse was very helpful friendly

When i finally received a call, after trying several times, it was a pleasant experience.

I paid my $129.00 16 days ago never received the medication I asked for a refund and I was informed that they do not give refunds. Of course you never find that out until after you've paid.

My provider answered all my questions and made me feel comfortable starting this journey.

There was a lot of construction background noise on the call so I had to request questions to be repeated. My provider was patient and answered all of my questions completely.

Terrible customer service. I have attempted to make 3 appointments with a clinician , they give you a time and date that they set for you to call you but you never get a call. I have contacted them several times to complain and they always make an unacceptable excuse and just ask you to reschedule an appointment to speak to a clinician. At this point I feel like this company is a complete fraud and no support whatsoever. I guess you get what you pay for.

I would highly recommend to family and friends. Communication through team care phenomenal communication. They are 24/7 . They answer you very quickly to your text / email or app portal . Shipping is very quickly. Anytime you need any assistance you can call text email or portal app . They respond quickly. Price is awesome. Any dose or increase on medication. Same price . No membership . Cancel anytime. I love them and they take care of your needs and your health journey process.