Piautsey
Finally!
It took almost 3 weeks to resolve my problem. That’s assuming that they are in that I spoke to today is able to have the remainder of my medication shipped to me promptly. Three weeks is almost a full dosage cycle. Well I appreciate those that attempted to help me, I feel like there was a breakdown in the system. There must be a way to resolve client’s issues, more expeditiously..
Response from EmbodyOct 14, 2026
Hi Pia, We appreciate your positive feedback and are glad you had a overall good experience with our team. At the same time, we recognize that waiting several weeks to receive the rest of your prescription is far too long and disruptive to your care routine. We are taking steps to review our resolution process so we can address client concerns much more quickly in the future. -Embody Team


