Carol M.
I liked her prompt response and she…
I liked her prompt response and she listened to my concerns to give me the answers l needed

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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10,226 approved reviews, newest moderated first
Carol M.
I liked her prompt response and she listened to my concerns to give me the answers l needed
Teresa W.
The provider was professional, listened to my concerns, asked questions and I felt I was important and mattered. She addressed my concerns.
Chip W.
Embody has horrible customer service and they constantly ship orders late. This causes gaps in your medication schedule. They are owned by the same company that owns Medvi.
Response from EmbodySep 25, 2026
Hi Chip, I’m really sorry to hear about your experience. We understand how important it is for medication orders to arrive on time, especially when delays can disrupt your schedule. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Arrianna M.
Nothing goes right with this company. I showed them a current prescription and they gave me 1/10th of the dose I was currently on. Then made me pay again to get more medication and again sent me less medication than they even prescribed. medication in total in two shipments was less than my monthly dose and they charged me two months for less than one month of medication. It is a scam go to trimrx.
Response from EmbodySep 25, 2026
Hi Arrianna, Thank you for sharing your feedback, and please accept our sincerest apologies for the experience you had with your medication dosage and the issues with being charged multiple times for less than a full month's supply. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Bev L.
Followed through with all the information they said they would. Physicians Assistant I talked to was very helpful
Debby
First of all it has taken 16 days to try and talk to a provider. I had an appointment where the provider didn't call, so I made another appointment with a customer service representative waited another week and it turned out the rep made an appointment with an RN not a provider, so I called again and was told I would have make another appointment and the soonest one available would be September 30. I have made so many calls and texting until this has got me totally stressed. I have asked for a refund several times and keep getting told only the provider is able to approve or disapprove your eligibility. Well if you can't speak with a provider how is that supposed to happen. I just want my money back . Once again I want a refund to the card you stole my money from.
Response from EmbodySep 25, 2026
Hi Debby, we’re truly sorry to hear about the incredibly frustrating experience you've had trying to connect with a provider and the repeated issues with scheduling and communication. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Stefanie S.
The provider was great! She was very nice.
Laura L.
Answered all my questions. Great recommendation. Set goals