EmbodyReviews of joinem.co

So far, I’m having a positive experience on my third month. Customer and Provider have been understanding of all my issues great. Customer service is a bit slow, but they do get back to you within a day.

Felt listened to

All my questions were answered. It was quick and to the point.

It was quick. And to the point

Very friendly provider! Listened to my concerns and fixed my concerns immediately.

I've had a such positive experience with y GLP-1 journey! Im really happy with my progress and most importantly i love that i can still enjoy my life while working toward my goals. The support and guidance have been amazing and i've always felt comfortable asking questions along the way. I definitely recommend Embody to anyone considering it!

⭐️ Extremely disappointed with my experience with Embody. I paid over $200 for a three-month subscription for semaglutide and submitted my refill request on August 28, 2026. Instead of receiving my semaglutide, Embody sent a different product. My semaglutide prescription wasn’t even showing in my portal. Since then, I have contacted customer service repeatedly on September 3, September 8, and several times afterward trying to get answers. I was repeatedly told that the issue was being fixed, that my medication would be sent, that it was being escalated, and that I would receive tracking information within 24–48 hours. None of those promises resulted in me receiving my medication. I was also specifically told that if I had not received my medication by September 23, I would receive a refund. I contacted Embody on September 23 to request that refund, and I was then told that the refund had to be “approved” and that I would receive an email. As of today, my refund still has not been approved, and I still have not received the medication I paid for. What is most frustrating is not just the delay it is the lack of communication and being repeatedly given different explanations and timelines. I have spent weeks calling and following up on something I already paid for. If there was a pharmacy or supply issue, customers should be informed upfront rather than being left waiting while their money has already been taken. At this point, I am extremely disappointed with how I have been treated. I simply want the refund I was promised for a product I never received. I would not recommend paying for a service upfront until Embody can demonstrate that they can reliably fulfill the medication and properly communicate with their customers.

The provider was very caring understanding and professional was able to see the mistake and whiling to find a solution