EmbodyReviews of joinem.co

I’ve heard good things about Terzepitide

My first order came on time, but now my second is over 2 weeks late. First, it took forever for the pharmacy to fill, then it "shipped," but the FedEx tracking information never updated past a label being created. I've reached out twice over chat support and once over email. Each time, they have been insistent that the tracking information is correct and have not helped to resolve my problem with not receiving the medication. So frustrating!

UPDATE : REPORT THEM TO THE FTC. so many reviews here saying the same thing and their AI responses are also the same. Time to report them to the FTC and I suggest everyone having issues do so. It’s very easy to do online. my case has been escalated three times and they tell me they are still trying to figure out why my order isn’t going through. I am told that once they figure it out, it should ship in 7 - 10 days. I replied that I either want a tracking number or a refund. Their reply was that their policy does not allow for a refund. They don’t give you the product and they won’t give you a refund. That is FRAUD Website states that they ship between one and two days. Customer service operators state 7-10 business days. Neither were true in my case. I paid on 9/11 and still waiting. I’ve called customer service and the automated assistant sent me a link to track my order. The link, of course, doesn’t work. One mistake after another and still no one knows where my order is.

⭐ 1 STAR, ONLY BECAUSE ZERO ISN’T AN OPTION. I cannot remember the last time I was this disgusted with a company’s customer service. I placed an order for NAD+ on SEPTEMBER 1ST. They took my money. Nearly a MONTH later, they still haven’t shipped my product. But here’s the part that really takes the cake: when I contacted customer service about canceling the order and getting my money back, I was told NO REFUNDS. Excuse me? YOU TOOK MY MONEY. YOU DIDN’T SHIP MY PRODUCT. And now you think you’re entitled to KEEP MY MONEY? This was not something I DID OR DID NOT DO PROPERLY! TNEY JUST FAILED TO SEND THE PRODUCT. Absolutely not. I have spent far too much time contacting customer service, getting the runaround, hearing that my case has been “escalated,” and then receiving little to no meaningful follow-up or resolution. Their customer “support” has been anything but supportive. I prepaid for three months of Tirzepatide, which is literally the ONLY reason I have any remaining business with this company. Once those prepaid months are fulfilled, I AM DONE. I have requested cancellation of my Sermorelin and Glutathione orders, as well as cancellation and a FULL REFUND of the NAD+ order they charged me for and never shipped. I have also canceled the credit card they had on file and contacted my legal representative through LegalShield regarding my options. Here’s a wild concept for a business: DON’T CHARGE CUSTOMERS FOR PRODUCTS YOU DON’T SHIP. And if you fail to fulfill an order, don’t add insult to injury by telling the customer you won’t refund their money. The amount of time, frustration, and stress I have wasted dealing with this company is ridiculous. I trusted them with my money and my business, and this experience has completely destroyed that trust. If you are considering doing business with this company, I strongly suggest documenting EVERYTHING: your order dates, charges, emails, conversations, and shipping information. I know I have. I will also be updating my reviews to reflect exactly how this situation is handled from here. They had plenty of opportunities to make this right. Instead, they gave me the runaround. ⭐ ONE STAR. And they worked HARD for it.

I wish I would’ve listened to previous reviews. The truth is this company only motive is to take consumers money. It will be one month in 7 days since I placed my order. Still haven’t received any medication from them. I will not let this rest. I am looking into every way possible to expose them! They are scammers!

The company is making it easy to get my questions answered

What a horrible company. I placed the order and was told I would receive my order in 3 to 5 business days. I would be leaving town in 5 business days and reached out immediately to ask if we could delay shipment. I understand there may be an issue with shipment and did not want it left while out of town. I was told it was at pharmacy. So I went to the website to speak to customer service who tells me it will not be shipped for 7 to 10 business. This is upsetting for future orders but works out for this order. Until the customer service rep tells me this is just an Ai script that they don't update. I was concerned because how do you trust a company that will not keep you updated. So I called to speak to someone and ask them the same question. They would not answer me. Then I get an email they cancelled me. Smh

I was denied eligibility, and had to prove thatbthey denied me even though they denied me and sent me a text, they still made me send them proof that they sent me a denial. Crazy!! I did finally get a refund after over an hour on the phone. I asked to speak with a supervisor and they would not connect me to a supervisor, instead they wanted to have a supervisor call me in 48 to 72 hours, insane! I was denied on the 5th of September and on the 24th still did not het a refund so I had to call them. Why can't the company be honeat and give a refund instead of making it a hassle to get your money back when they can't provide you with what you ordered. Had i never got on the phone and jumped through all their hoops theybwould have held on to my money indefinitely. I did report them to the FTC and the Attorney Generals office. Unbelievable that they can't be honest and upfront.