Bethann F.
First order went very smooth- 2nd month…
First order went very smooth- 2nd month was charged on 8/29 and still have not received anything. I get generic emails stating the pharmacy is behind.. I guess a month behind. Have requested a refund multiple times but they won’t. Look elsewhere. This is a terrible way to run a business.
Response from EmbodySep 28, 2026
Hi Bethann, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with the significant delay in receiving your order and the frustration you've experienced with the generic updates and refund requests. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team


