Leola M.
I’m good at this time
I’m happy at this time, she was very helpful

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Leola M.
I’m happy at this time, she was very helpful
Anonymous
I am very disappointed. Had a severe reaction when called to cancel they would not give a refund for the subscription that I paid in full for. I only took one dose and my body reacted poorly. When I signed up the website says “can cancel” but nothing about not refunding unused subscription.They are very deceptive in their wording. You would think a company that is proud of their product would be more honest. What are they hiding? Why no refund when you’re not using the product. I have only received one shipment. But I have to pay for a year of shipments I will not be getting. After speaking with their Dr. on the phone her agreed that I am not a good candidate due the severity of the reactions. He said he was asking for a part refund for the 8 doses that I will never receive. Embody has denied that request canceled the subscription not refund. I will not be giving my name due to personal reasons.
Response from EmbodyOct 22, 2026
We are deeply sorry to hear about the severe reaction you experienced after your first dose and the immense frustration regarding the cancellation and refund policy for your annual subscription. This is certainly not the level of care or transparency we aim to provide. We would appreciate the opportunity to review your account details and billing timeline to better understand your situation and address these serious concerns. - Embody Team
Nikki C.
My first two months with Embody went well. I had even spoken to a provider who increased my dosage and said in my third month she'd increase again. However, when I tried to get the refill for my third month they failed to deliver. Because I hadn't confirmed I was going to re-sign with them for three more months, they are holding my third dose hostage. I've tried to get it for three weeks and customer service says the same thing "it's being processed". I ended up cancelling. This is bad business practice. Would recommend finding a more legit company.
Response from EmbodyOct 22, 2026
Hi Nikki, thank you for sharing your feedback. We are deeply sorry for the frustrating experience you had regarding the delay of your third-month refill and the difficulties you encountered with our renewal process. We understand how upsetting it is to have your treatment interrupted and to feel that your medication was being withheld, especially after a positive start to your care. This is certainly not the standard of service we aim to deliver to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience is very important to us, and we are committed to addressing your concerns. - Embody Team
Morgan W.
Marie is my personal account assistant and she was so helpful fixing my orders when things got a bit wonky! She listened and made sure to get everything back on track in less than 24 hrs! She is amazing!
Delores C.
All good! Like to continue.
Linda S.
Embody has amazing customer service. Especially during a time when I'm trying to figure out if GLP-1 is right for me. I really appreciate it!!
Catherine T.
Rochelle responded quickly and positively regarding my concern. She also helped resolve what I was wanting to do. Thank you very much.
Erica F.
All the providers listen to all your needs and give back good advices