Tara C.
Embody Customer Service
L.A. was super sweet and helpful!

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Tara C.
L.A. was super sweet and helpful!
Danielle P.
Percy was very helpful and answered my questions. Some of my questions needed to be answered by a provider so he scheduled a call for me on the spot which was very helpful. So far I have nothing negative to say about Embody.
LEN D.
I have had nothing but positive experiences so far with signing up with Embody to all the status text messages and phone calls. My VIP account manager, Jomart, reached out to me the day after signing up and offered her on-going service and support to me. My meds were shipped out the day after signing up and my referral already received her $50 off when she signed up! Win-win all around!
Lulu
Every easy process quick to respond
Candice H.
A great experience.
James K.
**Terrible Experience — Unprofessional Company and Worthless VIP Membership** I paid $77.94 for Embody's VIP membership, expecting priority service and professional medical support. What I received was absolutely disgraceful. My medical provider called 25 minutes late, rushed through my consultation, failed to answer my legitimate medical questions, and abruptly hung up on me. Despite repeated emails, a formal complaint, and requests to speak with management, my concerns were essentially ignored. Their solution? Offer another appointment instead of addressing their failures. I canceled my account and disputed the VIP charge with Chase Bank. In my experience, their VIP membership is nothing more than an expensive disappointment. **Their D- BBB rating (under their parent company name /Modern Metabolic Medicine, Inc.) comes as absolutely no surprise.** This company has demonstrated a complete lack of professionalism, accountability, and respect for paying customers. **I strongly recommend avoiding Embody. Save your money and find a reputable provider that actually values its patients.** I also think they use shady pharmacies....BE CAREFUL!!!!!
Response from EmbodyOct 22, 2026
Hi James, we are deeply sorry to hear about your frustrating experience, particularly regarding the late and rushed consultation with your provider, the lack of response to your formal complaints, and your dissatisfaction with the VIP membership. We would truly appreciate the opportunity to review your account details and make things right. We will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Susan G.
The nurse was knowledgeable and very considerate.
LuAnn D.
Great experience