Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
joinem.co
Website
joinem.co
Category
Personal Care
Location
Wilmington, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The provider was very nice and understanding. She was very clear in her explanation of the medication and side effects. She also shared her own experience which was nice to know she understood the process personally.
MA
Maria
My experience with Embody hS been…
My experience with Embody hS been great. My medication is shipped by FEDEX overnight and arrives properly packed. I highly recommend them
KN
Kayla N.
Great experience!
Joanne responded to my question quickly and kindly!
LC
Lupe C.
Gio was GREAT!
Gio was very knowledgeable, helpful, and quick to respond to my inquiries.
CH
Christine
They take your money and send no product
I was charged two months in a row 129.00 and never send the medication. When I reached out they said sorry we will not refund you This place was a joke never have felt so robbed. I’m even like fine them send me my meds that I paid for. It when filling the form they denied me. lol I work hard for my money and am not satisfied with their lack of. Effort
Response from EmbodyOct 22, 2026
Hi Christine, thank you for sharing your feedback and please accept our sincerest apologies about your experience with being charged twice without receiving your medication, and the frustration of having your medical form denied without a resolution. This is certainly not the level of service or care we aim to provide. We would appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns.
- Embody Team
LL
Lee L.
Everything is working well
Customer service is very good. No hidden fees, or surprises. I feel like I'm in good hands
ER
Erica
Unreliable service, missed medication, promised refund and then refused refund
I would give zero stars if I could. My medication order was sent to the pharmacy on October 8, and I wasn’t informed until October 21 that the medication was out of stock. As a result, I missed my scheduled dose and had to pay another company out of pocket to obtain my medication.
After spending an hour and a half trying to resolve this through customer service chat, I was told by their advocate that I would receive a refund. I then learned that the company was refusing to refund me for my two remaining fulfillments, despite the failure to provide the service I paid for and the explicit assurance I had received from their own representative.
So now I’m out the money I paid this company, the additional money I had to spend with another provider, my medication dose, and 90 minutes of my time. And after all of that, I’m being told I’m not eligible for a refund.
This is completely unacceptable. I paid for a service that failed to deliver, and when I tried to resolve the issue, the company contradicted its own representative and refused to take responsibility. This is not the agreement I signed up for, and the way this has been handled feels deceptive and exploitative.
I am requesting a refund for my two remaining fulfillments. Based on my experience, I cannot recommend this company to anyone who depends on receiving their medication reliably. If a company cannot fulfill an order, notify customers in a timely manner, or honor what its own representatives promise, why should customers trust it with their medication or their money?
Response from EmbodyOct 22, 2026
Hi Erica, we are deeply sorry to hear about the significant delays in communication regarding your out-of-stock medication, which led to a missed dose and unexpected out-of-pocket expenses with another provider. This experience does not reflect the reliable service and clear communication we aim to provide. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns.
- Embody Team
VV
Vince V.
New Me, Embody is a Game Changer
So glad I made this life changing decision. Embody has turned around the direction I was headed - we all know what that's about. Those who chose their GLP medication know that something has to be done before it's too late. Tirzepatide has helped every concern I had with my health. I'm cool like I used to be in my 20's and 30's.
Thank You Embody and the care team that reached out. Dane Martin De Guzman was more than helpful. I'm definitely going to reach out and see if Embody's other products are right for me. Medication is in high demand so I am more than patient. I trust Embody, why would I choose any other.