Jason T.
Embody Medical Provider review
I had a great experience. All issues where addressed with my dosage being adjusted.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Excellent
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10,226 approved reviews, newest moderated first
Jason T.
I had a great experience. All issues where addressed with my dosage being adjusted.
Bud B.
Excellent consult except Embody does not support max recommended tirzepatide dosage.
Lisa B.
Nurse listened and was very helpful
Stephan
Ordered semiglutide, paid for the product. Order was shipped, however I did not receive it when it said delivered. Contacted support and advised them of the situation. They stated that they escalated the issue to their support team. Three days later, the delivery showed up, but was now room temperature. Contacted them again to advise that I got the delivery, but it was no longer cold. They told me to not use the product because it may not be safe. They also wanted pictures of the product. Sent them all the photos that they required and they again said that they escalated the issue. I should here back on 24-48 hours.. it has now been 20 days since order was placed, and 5 days since I last contacted them. At that time they said that someone would reach out to me and do their best to make it right. At this point, I don’t think they’re going to do what’s right. They also said I couldn’t get a refund. I would not recommend them to anyone. Customer service is terrible and they just basically stole my money. SHAME!!
Response from EmbodyOct 22, 2026
Hi Stephan, thank you for sharing your feedback and please accept our sincerest apologies for the stressful experience you have had with your shipment arriving at room temperature and the subsequent lack of communication regarding your replacement or refund. This is certainly not the level of service or care we aim to provide. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Kimberly D.
Very helpful
printa W.
Please don’t waste your time. This organization is worse than Jessie James. Coach counseling, wait on it. RN consultaning, yeah right. Embody has on their website 24/ 7 customer care which translates to billing issues only no questions about the product or how to properly use the product. Yes they provide a 2 minute how to video but for those of us who have never injected yourself with a needle it is not very thorough. The tube of the needle says .05 but your first dosage is .02. On website $79.00 ( it depends on which website you subscribe to as to how much you pay. 79.00 on Embody vs 69.00 on joined.com . When you do schedule an appointment they will conveniently cancel the appointment. For giggles if you sign up for 3 months you get a huge discount, $3.00 off your 3 months bill. $79.00x 3 =$237.00- 3.=$234.00. Run fast. Correction Run very fast!!! Embody stated have the medicine out of the refrigerator for at least 30 minutes prior to usage. Embody no doubt got that advice from a legit weight loss company. The reason for that rule is 30 minutes out of the fridge prior to usage, it will supposedly burn going in if it is cold. It probably would burn if it was legit. I injected my dosage right out of the fridge didn’t feel a thing except for the sting of the needle going in. Btw it is thoroughly impossible to get.02 in the needle. I forgot to mention that you will bend the needle when you are trying to get the dosage from the vial into the needle. I think the needles are really cheap or poorly designed. Your first delivery will be extremely late. Customer service only exists if you want to talk about your bill. Embody even gave me the number to the manufacturer of drug which proves Embody doesn’t want to be bothered questions or concerns. I did an experiment. I put regular alcohol in the alcohol top and tried to get the alcohol into the needle. Needlessly to say as I expected the alcohol remained in the top. I. donated my hard earned money to this joke of an organization for 2 months. This is a totally scam!!! Run fast and quickly!! Unless you are going to give me a full 2 months refund I have no desire to be mislead again. I forgot this 2 of your employees, Jim being one of them informed i had received 3 shipments. He also stated I was on a higher dosage than what i was on . I looked into my account and could not find any documentation on a 3 shipment . Finally he agreed. I immediately took pictures of my account for fear Embody would add the 3 dosage when I was bearly at the half way mark with the second dosage. A full refund is all we need to talk about other customer service training for your staff.
Response from EmbodyOct 22, 2026
Hi Printa, we’re truly sorry for the frustration you experienced with scheduling, shipping delays, customer support, and concerns about your medication and injection supplies. We understand how important it is to receive clear instructions and timely support, especially when starting a new treatment. We take your feedback seriously and would appreciate the opportunity to review your concerns. Please reach out to [email protected] so we can assist you directly. – The Embody Team
Deborah B.
Provider was timely, kind, non-rushing, cordial, accommodating & encouraging
Jonathan Y.
Friendly fast to answer concerns and well educated. Thank you