Elizabeth J.
She was very informative
She was very informative. She made this a very positive experience.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Elizabeth J.
She was very informative. She made this a very positive experience.
Katelyn D.
Update: Now they are saying 7-10 business days. 😂 This company cannot handle the demand. Don't waste your time. Looking at my order they didn't even send in the right dosage either! How do you mess up the dosage? Likely your very first order will go just fine, but when it comes time to refill you are going to experience problems. I think they have spent way too much money on advertising and not enough money investing in proper scalability. So now everyone is experiencing extreme delays. Their own email says that once the prescription is sent it will take 3 to 5 business days. But when you contact support they now say 9 business days. Seeing other reviews from people online they are waiting weeks on end and refusal to get refunds. On top of that they sent the wrong dosage to the pharmacy and I've already been waiting quite a bit of time to get my refill. I don't want to deal with trying to get a new prescription and going to the bottom of the list again. I would not suggest using them whatsoever like I was with Mochi for a very long time and never once had any issues. If you go back to your emails, you might see that they changed the refill frequency to needing to put in a refill every 12 weeks. That is how the behind they are. One email...... What they should have done is flagged the subject line and made it very much clear that they are experiencing extreme delays in to put in your refill immediately. I will not be renewing with them. I would rather pay more money to get my prescription when I need it and not going weeks on end without it and having to start all over again.
Response from EmbodySep 28, 2026
Hi Katelyn, we are truly sorry to hear about the significant delays you've experienced with your refill and the incorrect dosage being sent. We understand how frustrating it is to be given conflicting timelines and to wait an extended period for essential medication, especially when it impacts your treatment. We appreciate you bringing these critical issues to our attention. -Embody Team
Aimee K.
I love this company, easy, supportive if you need to speak to the doctor. No problems. Lost 20 pounds, starting my 3rd month with them.
Customer in Central F.
caring and patient doctor, one of the best I've spoken to in many years
Elijah J.
He did not waste our time… it was quick and helpful
Melody M.
Very helpful.
Beverly L.
I got a call from Jayvee to let me know she was replacing the man that called me last week. Kinda glad to have a female, as I am a woman. JayVee was friendly & helpful
Jennifer S.
The provider was amazing. There has been a lot of hiccups between the pharmacies and embody communication. Then when you try to communicate with Embody customer service I don’t feel like they understand me. I just want to be understood.
Response from EmbodyOct 7, 2026
Hi Jennifer, it’s wonderful to hear that you had such a positive experience with your provider. At the same time, we’re sorry that the communication between Embody, the pharmacy, and our customer service team has left you feeling frustrated and, most importantly, unheard. This is certainly not the level of care we aim to provide to our patients. We appreciate you sharing this feedback. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team