David Tyre J.
Very helpful
Everything was excellent

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
David Tyre J.
Everything was excellent
Becky C.
Horrible experience. Delay in sending prescription to pharmacist. Delay in shipping meds in heat of Florida. Product likely not good due to delayed shipping. Product doesn’t work like ones from another pharmacist. Put call in on Monday to ask if I should increase dosage since not effective. NP supposed to respond 48-72 hours. No response. Called on Friday and customer service had no response to why I hadn’t been contacted. Still no call, email or text. Tried to cancel membership and won’t allow until after next shipment received. Terrible product. Terrible customer service. Do not use Embody.
Response from EmbodySep 28, 2026
Hi Becky, we're truly sorry to hear about your horrible experience, from the delays in prescription and shipping to the lack of response from our team regarding your dosage concerns. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Leilani C.
First, I wanna say I got my months worth on time with no issues. My main issue is that it did not work at all. Two-months on tirzepatide and did not lost a pound. I’ve been on tirzepatide before and had GREAT results so this was super disappointing but I guess you get what you paid for. Also, cancelling was a hassle, they tried getting me to talk to a provider first but just stay firm if you want to cancel.
Response from EmbodySep 28, 2026
Hi Leilani, Thank you for sharing your feedback. We sincerely apologize that the medication did not provide the results you expected, especially since you've had positive experiences with it in the past. We also regret any difficulty you encountered during the cancellation process. We would appreciate the opportunity to review your experience and address your concerns. - Embody Team
Nikki J.
If I could give lower I would. Horrible customer service, no refund policy, just an abysmal experience.
Response from EmbodySep 28, 2026
Hi Nikki, we’re truly sorry to hear that your experience left you feeling this way. We understand how frustrating it is to feel unsupported, especially when you’re seeking help with a refund. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Lynn H.
The call was simple and the provider listened and explained dosages
Gina F.
My delivery took 6 days and arrived unsafe to use. They would not replace or refund and then did not cancel my next delivery as requested. Scam company just in it for the money.
Response from EmbodySep 28, 2026
Hi Gina, we are truly sorry to hear about the issues with your recent delivery and the subsequent difficulties with our service. We understand your frustration regarding the replacement, refund, and cancellation. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Gage J.
Very helpful and made me more comfortable talk with a professional
Ron S.
This company promised shipping with in 3 days and it's been 7 days and the sent an email saying there was a delay in shipping. I asked for a full refund and they refused,because it was at the pharmacy. I will not use these people again. Going back to Citizen med.
Response from EmbodySep 28, 2026
Hi Ron, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with significant delay in receiving your order and the frustration you experienced when trying to get a refund. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team