Sherry L.
He listened to me and understood and…
He listened to me and understood and gave me his advice

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Sherry L.
He listened to me and understood and gave me his advice
Cheryl A.
I am pleased with the service, professionalism and the pricing of this company. Their responsiveness has truly impressed me and I’m glad that I have selected Embody.
Mary Ann W.
Please do yourself a favor and do not purchase your GLP products from them. The problem is their terrible Customer service, poor communication, not keeping video scheduled appointments and turning around and blaming you for it. This has been a recurring problem. I have to get my support through ChatGPT for any questions I have because you cannot understand people when they call you back if they call you back. Stay away from this company. They are bad news. I am in the process of disputing the second charge because of terrible Customer service. By the way, the response that you see below from this company is the same response they gave me for my first review. It’s a generated response with no follow up/ resolution to the ongoing recurrent issues. they are not even recognized by the BBB to submit a formal complaint.
Response from EmbodySep 28, 2026
Hi Mary Ann, Thank you for sharing your feedback, and please accept our sincerest apologies for the extremely frustrating experience you've had with our customer service and scheduled appointments. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Hector M.
A follow up after my first review. I’m 16 days away from being charged again, and still no medicine. A guy from their team named Edward texted me and told me that he was going to push for my dosis to be processe after reading my first review. And nothing has happened. Eveytime I get in touch with customer service I get the same message “We are sorry”, “we apologize”, “I have requested to rush your order”. And all the BS they are trained to say. I requested to get my MONEY BACK, obviously, that is not a choice! Once processed the order, can’t have my refund. Well, at this point I don’t have my dosis and I don’t have my money. So they have issues with fulfilling the orders, but meantime F…k the clients. I wish I could post here the screenshots of the communication with “Edward”, or customer service. Oh! By the way! I made an appointment with one of their doctors and guess what?! It never happened, and a day later I received an email apologizing again for canceling the appointment due to unforeseen circumstances! Go figure!!
Response from EmbodySep 28, 2026
We are truly sorry to hear about your incredibly frustrating experience, especially after waiting so long for your medication and then being charged again. It's completely understandable that you're upset about not having your medication or your money. We sincerely apologize for the repeated apologies and unfulfilled promises you've received from customer service, and for the canceled appointment. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Dinkleboo
The way the call was handled and how she presented herself as knowledgeable and caring and extremely kind. I appreciated the time she took with me and I did not feel rushed.
Kimmie M.
This place is a joke. Got my first order hot and nobody would help me or replace it. My orders of my medication is coming in short. Nobody wants to help and they don’t give refunds
Response from EmbodySep 28, 2026
Hi Kimmie, we're sorry you received your medication in a condition that concerned you, and that you felt you weren’t given meaningful support when you reached out. I understand how frustrating it is to also receive an order that appears to be short. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Dana C H.
I have been on tirz before and after switch over to embody it feels like there’s a difference in strength, it seems watered down, I feel nothing and my food noise has reared its ugly head. They also want to suck you in to a subscription. I’m canceling as fast as I can as I’ve gained weight on their “products “
Response from EmbodySep 28, 2026
Hi Dana, we're truly sorry to hear that your experience with our product has been so disappointing, especially after having previous positive experiences with Tirzepatide. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Mandy S.
On time. Friendly. Straight to the point!