EmbodyReviews of joinem.co

My account manager Jomart was there for me every step of the way. Great service.

My Doctor listened to my concerns and helped me with the issues im having thank you .. I needed my Tirzepatide/B6 changed cause I was having some not so fun side effects... I got an appointment immediately.. same day actually.. and she switched me to Tirzepatide/NAD+/B12 immediately .. They even sent me the bottle even though I only took 1 dose from the B6.. anyways that being said.. I then was getting Headaches witch i honestly believe it was from the NAD+... and again switched... witch again got a same day appointment and she changed me to the Tirzepatide/B12 witch is being sent again.. im pretty sure this time ill be fine cause I have actually had the Tirzepatide before and no side effects .... and had the B12 and no side effects... so together I should be ok ... anyways the fact I have had some problems arise embody has took care of me every time ... and promptly... now .... you do have to make sure you do your part you have to reach out and follow what they say... and in the 3 months I have been with them I have lost 5 more pounds and I was in a stall for 6 months with my previous company I was with if you have any questions feel free to ask😊....

Didn't process my payment when they were supposed to, which made my shipment late, therefore off schedule. Would not expedite order. I asked to speak with a supervisor, but refused to connect me. Representative stated that they had to put a ticket in for a callback and could not guarantee me when I would receive a callback.

The customer service is terrible. They cancel appointments without letting patients know and don’t even give the option to reschedule. I’ve had to reach out myself to reschedule. I noted on my intake form that I was on Tirzepatide months ago and they start me off with a high dose. I’m unable to get a refund even though the medication was not shipped yet so I’m stuck with using them for another month. I will take back my recommendation to my friends. The lower cost is not worth it.

Clinicians are great but having trouble finding the correct person to fix the technical issue I’m having with the refill form

At first I thought it was great until I ordered 2 month of meds it’s been 13 days and still sitting in same location since for 10 days I asked for replacement order was told no because it shows on its way and they also said no for refund too they don’t give refunds and I asked to speak with management and it was a no. Also I keep getting run around and no answers no product and they sure got my money so beware if you consider ordering from here it seems to be one way business take your money then bullshit you when they don’t hold up to there end of the deal

Repeatedly delayed my prescription even though the website specifies fast shipping within 2 business days. Allowed me to cancel my subscription but then informed after the fact that they wouldn't be refunding me for the subscription they cancelled. Customer service is non-existent, it is very difficult to get anyone on the phone. A total scam.

It is very nice to have someone to talk to and ask questions of!