Carlos P.
Ease of transitioning from one provider…
Ease of transitioning from one provider to embody

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Carlos P.
Ease of transitioning from one provider to embody
Dana M.
Miguel immediately responded and got me an appt with a nurse about my dosage. He has been a great support to me a couple times. He is definitely a great front person for your company.
Jessica G.
this medicine is so diluted it did nothing. i gave it a second month to see if maybe the next dose up would help bust still nothing. so i canceled. After i canceled they charged my card and refilled my rx, which is unacceptable. previously they required an acknowledgement in order to receive the next dose. i tried to contact them to tell them they charged me without my consent and they say nothing can be done since there is a no refund policy. 🤨 In response to the reply below; I tried to reach out for help and was adamantly told that there was nothing that could be done. I did try to reach out and let the situation be fixed prior to writing my review. However, the story was different when I contacted customer support.
Response from EmbodySep 28, 2026
Hi Jessica, We're truly sorry to hear that the medication did not provide the desired results and that you were charged for a refill after canceling, especially without your consent. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
LR
It happened, easy to schedule, provider did her job!
Corrina B.
Reaching out to see how you are doing meant so much. Most companies do not. I am doing well on my medication and I feel Embody is amazing. Customer service is great!!!!
Brian
I signed up for 90 day subscription. First month of Tirzepatide delivery was as expected. I took the last dose of my first month last week. I have called customer support and they told me they would send over my refill. That was a week ago. I called the pharmacy and still they had no refill order. I called again to customer support and now they said they would have to send it to the medical team. This company just continues to take you in circles. I wish I would have only signed up for one month or read the reviews. I feel like they only care about the money. The customer portal is a joke. There is never any useful information. The answers they give on your refills is to pacify you for a couple days until call again. Every answer to these bad reviews is the same. This company is taking advantage of people that are trying to live a healthier lifestyle.
Response from EmbodySep 28, 2026
Hi Brian, we’re sorry to hear about the delays and frustration you experienced with your refill. We understand how upsetting it is to receive conflicting information and feel like you’re being passed from one team to another. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Ashley P.
Patient and thoroughly explained process
Karen B.
Provider asked important questions to me & very knowledgeable