EmbodyReviews of joinem.co

Attentive, fast process

Dyann is always responsive, kind and thorough. I appreciate her assistance and support.

Good visit!

It started off fine. I got my first dose fairly quickly and then it all went to hell. I submitted my refill. Then I got a notification that refills would be charged for 3 months at a time now! Even then, after the payment went through, they didn't send my prescription. I got a notification that it was running late, but if I was running low, I should call. I called. To my surprise, I got a call back that day from the pharmacist. She went through all the medical questions and said that everything was good and it would be sent out that day. Then nothing. I was told to expect 7-10 days. I called back after getting another notification that my Rx was late... they're sorry. If im running low I should call. Now I'm told that there is no documentation... no record of me contacting them for 55 days. WHAT? Im being told to wait "a week to 10 days".. I think I was just ripped off. Sadly, I can't afford to start over paying again when I already paid. The note says they will charge me again in 3 days. I'm shutting that down until/unless I get my Rx. UPDATE 1: An interesting thing happened. As soon as this review was published, I got a notification that my Rx was shipped. I hope it's legit. UPDATE 2: I received a call from Embody the following day. The gentleman I spoke to was very professional and gave me access to contact info., should I need help in the future. He also is getting me scheduled to speak to a provider about updating my dose. I am thankful for the attentiveness and willingness to correct the issue. When I wrote my initial review, we were in a "no-trust" relationship. I explained to him that at this time, our relationship has changed to a "verification" phase. If they prove to be willing and able to correct the issue, I'll update my review accordingly. I believe the measure of a company is how they respond when issues arise. For now, they have earned back a star for their responsiveness. Stay, stay

They repeatedly falsely advertise that Semaglutide is $69 a month but then when you go to pay it is $79 a month unless you pay a year in advance. their language states no hidden costs but that is apparently not true. I have even received an email stating $69 a month but customer service says they cannot honor it and it is $79 a month

Had my file for background- listened to concerns and offered adjustments.

Dr Brown was very thorough, helpful and patient.

The nurse practitioner listened and was helpful.