Amanda
I paid for the GLP-1 product and 2…
I paid for the GLP-1 product and 2 months later, I still have no product, but they have my money. I even already went through the virtual visit with the provider and answered all of the medical questions and was told it was approved and the next step is to wait on the shipment. I’ve made several phone calls and sent emails and just keep being told over and over that it’s been escalated. I was also told by the representative, Angel, that it is company policy that they don’t refund any money. She also stated that I needed to have a visit with the provider again. Don’t be fooled, it’s a scam. They take your money and keep the product.
Response from EmbodySep 30, 2026
Hi Amanda, we are truly sorry that you've been left in this position after paying for your medication and completing the required provider visit. Waiting two months without receiving your order, despite making repeated calls and emails, would understandably be extremely frustrating. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team


