Stephanie R.
⭐⭐⭐⭐⭐
The gentleman that aspect too was very nice and informative.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Excellent
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10,226 approved reviews, newest moderated first
Stephanie R.
The gentleman that aspect too was very nice and informative.
Terry F.
Well today’s visit was fine but u been trying to get a visit since August. But nobody would ever call. I made several appointments and Kirt’s of phone calls. I paid for a moth of shots and never got any so I hope they don’t charge me again until November . If they do I will stop payment on it ,
Response from EmbodyOct 14, 2026
Hi Terry, We are glad you had a good visit today, and we thank you for sharing your feedback. We regret the previous communication difficulties and billing concerns you experienced. We are actively reviewing our scheduling process to prevent future delays. -Embody Team
KM
My first shipment was fine. Second one arrived 4 days late, wet and warm, after sitting in a Fedex hub in 100 degree TX heat for almost the whole time. I have chatted and called so many times. Each time it is a different dept. that is supposed to call me back for a resolution. All I wanted was a replacement. Now it's been so long, I want a refund for my last shipment (not useable or safe) and my next shipment, since I am DONE with this mess!!! The last time I called, I was told someone in billing would call me back about the refund. Today I am told I will have to have an appointment with a clinician so they can tell me if the medication is safe. The pharmacy guidelines are up to 72 hours and up to 86 degrees out of refrigeration. It was 5 DAYS AND at least 100 DEGREES. I don't need an RN to gaslight me and tell me that the potency isn't affected blah, blah blah. This company is a scam. Nobody EVER calls back! There is a reason you can't download and save your chats or there is no email of the transcripts! Why do they have to make it so hard? Just take care of the patients and provide them safe and effective medication ON TIME!
Response from EmbodySep 30, 2026
We are truly sorry to hear about the incredibly frustrating experience you've had with your recent shipment and the subsequent attempts to resolve the issue. It's completely unacceptable that your medication arrived late, compromised by the heat, and that you've faced such difficulty getting a clear resolution. We understand how concerning it is when the safety and efficacy of your medication are in question, and we regret that our process has made this so challenging for you. We want to make this right and will be looking into your case immediately. - Embody Team
Sam L.
It went very well excited to get started and get to my goal .
Shannon B.
The provider listened to me.
karen
Called to increase dose, and the nurse listened to my feedback and was very understanding of my need to increase dosage as the current prescribed dose was too low.
Susan M.
She was very helpful a very caring. Made me feel safe
Adriana G L.
Signing on with Embody was so fast and easy! Getting meds, not as fast. Then, they showed up HOT from 5 states away! I fought for 2 weeks to speak to someone that could tell me whether or not these hot meds were still viable. I finally called the pharmacy and was reassured they were good. Then, I go to fill out refill paperwork. I change nothing buy my BP meds which have no interaction with Tirz. The next morning, they have disqualified me with no explanation, cancelled my subscription, and started a refund. While I appreciate the refund, tell me WHY this even happened. I called three times, was supposed to have a phone call from a doctor that never called, and received an email stating they couldn't tell me why. Fine. I'm done fighting with Embody. TLDR: Bad Customer Support, horrible shipping experience, little to no responses, and never got to talk to a medical person.
Response from EmbodySep 30, 2026
Hi Adriana, Thank you for sharing your experience. I'm truly sorry that what started as a smooth sign-up became such a frustrating journey. I understand how upsetting it must have. been to wait for answers about your medication, deal with hot delivery, make multiple calls, and still not receive a clear explanation for the cancellation. While we're glad your refund was initiated, we understand that this doesn't make up for the lack of communication and support you experienced. This is certainly not the level of care we aim to provide our patients. Your experience matters to us, and we're committed to addressing your concerns. - Embody Team