RLF
Worked fine
It worked wel

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
RLF
It worked wel
Erica N.
TERRIBLE experience with this company. First order was missing from the package. Went back and forth for a whole month about a replacement or refund. Got to 2nd month and they processed it. They told me that was my missing replacement it wasn’t. They did hold payment for the 3rd month. Not that it matters. It’s been 2 weeks since sent and they still haven’t shipped it to me. I was trying to give them the benefit of the doubt but no. They’re terrible. Customer service is also terrible. Working with anyone in their organization is awful. I’d give 0 stars if I could.
Response from EmbodySep 30, 2026
We're truly sorry to hear about the incredibly frustrating experience you've had with your orders, the missing items, and the prolonged delays. It's clear that our service has fallen far short of expectations, and we deeply regret the negative impression this has left. We would appreciate the opportunity to review your account and the timeline of events to understand what happened and address your concerns. -Embody Team
MC G.
My concern was addressed swiftly
Cindi S.
Professional
sean S.
Process was easy and went fast a lot better then having to go somewhere and wait. I like that it can be sent through the mail
Jasmine L.
I like the packaging of the medicine but communication is not well and it’s hard to order more medicine they need a portal
Response from EmbodySep 30, 2026
Hi Jasmine, thank you so much for your feedback, and we're glad to hear you liked the packaging! We're sorry to hear that communication and reordering haven't met your expectations — that's valuable feedback and we're taking it seriously. Good news: we do have a patient portal where you can manage and place refill orders directly: portal.joinem.co. If you run into any trouble accessing it or need help getting set up, please reach out to our support team and we'll get you sorted right away. Thanks again for taking the time to share this with us! The Embody Team
Kenneth H.
Dr Logan was very thorough and extremely knowledgeable
Luisa S.
I have been on Zepbound for years and I have found it to work amazing, not only for weight loss but multiple medical issues. Unfortunately for me, my employer had changed our insurance and they are no longer covering the medication not being able to pay over $1000 a month. I’ve been researching find a compound that would work similarly or the same when it came across Embody. I was very excited. I mean, one price no matter how high of a dose you have I kind of wondered if it was too good to be true but I went ahead and I signed up for one month just to see how it would work, boy what a nightmare. I signed up September 14 and I was told by the representative that I would have my script within 3 to 4 days well 3 to 4 days past I kept getting these alert saying they were delayed delayed so I called the company and then they changed it to. Oh yeah it takes 7 to 10 business days. I called again and they assured me that I would receive my medication on the 25th. when that day passed, I called one more time and they said the 28th while I finally got my medication on the 29th. I was very happy stored in the fridge and was planning on going through everything when I got home from work. Well I just so happen to be going through my email and saw an email from embody. The email says oops we sent you the wrong medication. Please throw it away, we ordered you the proper one it’s in “processing” mind you this email says they sent me a number 5 and I was supposed to receive a number 6. What I actually got was a number 3 on the bottle. Needless to say, I am not happy and quite frankly I don’t trust this company. I did send them an email back saying I wanted to complete refund. Don’t want the medicine but I haven’t heard back so I will update once I do. Word to the wise companies like this pray on desperate people make sure you know what you’re getting. And make sure you trust the source, even if you have to pay a little more. Update- 10/6/2026 Well, never heard from embody. I’ve even gone so far as to call them several times been promised to call back from a supervisor on 10/2/2026 never received it in fact today when I called. (10/6/26) The representative said there was never a request put in for supervisor to call me even though I had a ticket number. I’m sure it’s a fake number so that being said I filed a complaint today with the FTC.(federal trade commission) siding fraud. Since obviously this company has not just done this to me, but I’ve read several reviews of them doing it to others. The whole response from the company is a bunch of garbage seeing as though they never reached out and I never received new medicine or have I received my money back at this point I’ll let the Federal Trade Commission handle it. I have followed their advice and disputed the charge on my credit card and I’m waiting for those funds to come back to me. What a sad commentary that in these times when money is tight people come to companies like this because they say they’re going to help, but in fact, all they do is take advantage. I hope the FTC shuts them down and saves room for real companies.
Response from EmbodySep 30, 2026
Hi Luisa, thank you for sharing your feedback. We're so sorry this experience became so frustrating, especially after the delays and then receiving medication that did not match what you were expecting. We understand how concerning it is to receive the wrong medication and then be left waiting for answers after requesting a refund. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we're committed to addressing your concerns. - Embody Team