Beverly C.
Mark was very professional and helpful
Mark was very professional and helpful. He was always available to answer questions and concerns.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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10,226 approved reviews, newest moderated first
Beverly C.
Mark was very professional and helpful. He was always available to answer questions and concerns.
Michael K.
Phone visit with Doctor was excellent. He gave great feedback and insight!
William M.
I have a check in with my embody experience patient team member Jassy tomorrow morning and am looking forward to it, I asked if my delivery address was updated and she said she would update it for me. It will be nice going forward with my journey having a person like Jassy to reach out if I have any concerns or issues. Thank you Jassy and Embody
BH
I felt listened to.
Michael J.
I like the price. There is no customer service. I signed up for the 3 month plan. First two shipments were great. I seemed to reach a stalling point and requested a higher dosage. Sent through the chat to a real person who said we will contact your team and get back to you. Never happened. Over a week later I went through chat to a live agent again. So sorry you have not heard back. Let's submit a form together and some one will contact you. Never happened. My next dose, the same dosage, was sent to the pharmacy. Over a week later I am using what is left in my vial on my fifth week because it has not been shipped. Contacted a live agent through chat again. So sorry noone reached out to you, again. Give us a week to Q10 days to figure this out and get your shipment to you. So now I am not getting what I paid for on time and getting no customer service. Guess who is canceling his plan.
Response from EmbodyOct 23, 2026
Hi Michael, we are truly sorry to hear about your experience with our customer service and the delays in receiving your medication. It is completely understandable to feel frustrated when you are promised updates regarding a dosage change and shipment, only to have those commitments go unfulfilled multiple times. This is certainly not the level of care or service we aim to provide to our patients. We would appreciate the opportunity to look into your account, and make things right. We will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Whitney C.
My provider provided me with vital information and she was kind.
Tracy M.
Informative and helpful
Henry
They say they expedite shipment in 3 business days. After first shipment the second one took more than 2 weeks. Now the third one is 10 days in and still not shipped. The people you deal with clinics, VIP person Miguel, and staf answer questions nicely they just don’t get delivery very quick. Missed a week on 2nd shipment now am wandering if I’m going to miss another week.
Response from EmbodyOct 23, 2026
Hi Henry, we are truly sorry to hear about the ongoing delays with your shipments and the frustration of missing your schedule. While we are glad our team has been polite and helpful, we understand how critical timely delivery is for your care. This is certainly not the level of service or care we aim to provide. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we are committed to addressing your concerns. - Embody Team