EmbodyReviews of joinem.co

Jessica is a wonderful asset to Embody. I hope I can request her for any future appointments.

She was very friendly and answered any questions I had

⭐ 1 Star — Extremely Disappointing Experience. Buyer Beware! I am extremely disappointed with Embody (JoinEm) and their lack of customer service and accountability. I originally purchased a three-month semaglutide subscription for $228. On September 28, I paid an additional $81.54 to upgrade my prescription to tirzepatide. Embody accepted my payment and even updated my account to show tirzepatide as my active subscription. However, despite charging me for the upgrade, they continued shipping semaglutide, including another shipment in October. I never received the upgraded medication I paid for. I have repeatedly contacted customer service through their chat system, attempting to get a refund of the $81.54. Unfortunately, I have gotten nowhere. It is incredibly frustrating to pay for something, not receive it, and then have to fight to get your own money back. What makes this particularly concerning is that this company is dealing with prescription medications. Customers should be able to trust that their prescriptions, payments, and treatment changes are handled accurately and professionally. I am now pursuing formal complaints through the Better Business Bureau and other consumer protection channels. I would strongly caution anyone considering Embody to think twice before giving them your money. My experience has been one of poor communication, failure to deliver a paid upgrade, and an unacceptable lack of resolution. All I have requested is a refund of the $81.54 for the upgrade I never received. That should not be this difficult.

I am having a phenomenal experience with Embody thus far. The customer service is excellent, the providers are amazing, and the order and delivery process is efficient. My dedicated account manager Jonathan deserves special recognition and commendation. He goes above and beyond to ensure that every need is met, every concern is addressed, and every promise is kept. He is irreplaceable and indispensable to me during this process. Each of the practitioners that I have worked with are experts. The medical advice I have received has either made side effects quite manageable or completely eliminated them. You may find that the views and opinions of others and their experiences with Embody are contrary to my own. I encourage you to think critically and decide for yourself based on carefully reading and evaluating both positive and negative feedback. I think you will conclude, as I did, that this company is worth a shot. And in my case, it was absolutely the right decision.

I hope to receive the upped dosage

The provider I had a video chat with at 6 pm today on 10/22 was great, she listened and is putting me on Tirz. Nad and B12, I think I will finally get the weight off. I have only lost 8 pounds in three months. However, the person I spoke to Prior, Was supposed to cancel my prescript order from 10-20 w tirz. and glycine and it is still on my profile and that was not good for me. I am afraid to update my payment until that is off the record as an order. Anita Szabo

Kind patient nurse. Explained what i needed to know

She answered all my questions.