EmbodyReviews of joinem.co

Response from EmbodyOct 7, 2026

Hi Lisa, we understand why you're frustrated, especially after your first two shipments arrived on time and this one has been sitting at the pharmacy for over a week. We're sorry that the information you received hasn't given you the clarity you need. This is certainly not the level of care we aim to provide to our patients. We’d appreciate the opportunity to review your prescription and shipment status to understand what caused the delay and where we fell short. - Embody Team

Response from EmbodyOct 7, 2026

We are truly sorry to hear about your experience with the missed appointment, the lack of immediate follow-up, and the confusion regarding your eligibility and refund process. We understand how incredibly frustrating it is to share your medication history during intake, only to be turned away later and directed to submit additional requests. We apologize for the inconvenience and disorganization you encountered. We would appreciate the opportunity to review your account details to better understand what occurred and work toward addressing your concerns. - Embody Team

Response from EmbodyOct 7, 2026

Hi Monica, we are really sorry that you've had difficulty getting clear answers and that your conversations with our team have left you feeling frustrated. You should be able to understand the information being provided and get straightforward answers to your questions, especially when you're reaching out for help. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed on addressing your concerns. - Embody Team