EmbodyReviews of joinem.co

Response from EmbodyOct 7, 2026

Hi Flavie, we are truly sorry to hear about your experience with delivery delays, unsupportive customer care, and concerns regarding the effectiveness of your medication. We completely understand how vital consistent timing and reliable treatment are to reaching your goals, and it is disheartening to learn that we fell short of supporting your health journey. Your feedback is very important to us. We would appreciate the opportunity to look into your account, review your delivery history, and have our team address your concerns directly. - Embody Team

Response from EmbodyOct 7, 2026

Hi Jay, thank you for sharing your feedback. We are sorry that your experience has left you feeling this strongly about the company. We understand how frustrating it can be when you’re trying to get basic information or clarification and feel that the answers you receive aren’t clear or consistent. This is certainly not the level of care we aim to provide to our patients. We’d appreciate the opportunity to understand what happened in your case and address the specific issues that led to this experience. - Embody Team

Response from EmbodyOct 7, 2026

We are deeply sorry to hear about your experience with the checkout process, the unintended add-on subscription, and the frustration caused when trying to resolve the charge. We understand how upsetting it is to be charged for an item you attempted to cancel, especially after being assured it would not be billed, and then failing to receive the manager follow-up you requested. This is certainly not the level of service or transparency we strive to provide. We would appreciate the opportunity to review your account history and previous support interactions so we can thoroughly investigate what happened and work to address your concerns properly. - Embody Team

Response from EmbodyOct 7, 2026

Hi Pat, thanks for sharing your feedback. We're sorry you’ve been left waiting nearly a month after being charged, especially with the pharmacy date seemingly changing while you still haven’t received your medication. We understand how frustrating it is to keep hearing the same explanation without seeing any progress or getting a clear answer. We’d like the opportunity to review your order and pharmacy status directly and understand what caused the delay. We’re sorry that your experience has reached this point, and we’d appreciate the chance to look into what happened and provide clearer answers. - Embody Team