EmbodyReviews of joinem.co

Jon was concerned about my experience and any symptoms and reminded me I can have a visit with a medical professional when needed.

My medicine came very quickly. I was designated an account manager, Xavier Lemuel, who has been very helpful with questions I have had.

So far I feel heard and give my experience 5 stars

Consultation went well. She answered all my direct questions with reasonable answers. Delivery on medication has been duplicated and delayed. Refill was not sent to pharmacy and sat there for a few days. This time I had 2 rx in pharmacy according to my portal. I am getting my order today. Thank you for getting to me before my injection date on this Saturday. Not losing weight as fast as I thought but still losing.

Very concerned about how I was doing and wanted to be there for any questions I had

The worst Customer Service. No escalation or resolution for weeks. Every time, my order was stuck in limbo. I connect with a rep and the say it is escalated, but nothing changes. I called5 times to get it moving and every time I am told it is fixed. Nothing. Ordered Sept. 17th. Still waiting. 3 weeks wait for my prescription. Horrible service and business practices. Bad Business.

The appointment process was a few failed attempts but on the 4th try I finally got with a provider that was excellent! Very through with the plan moving forward.. and helpful as well on any questions.

I’d give 1 star if I could. Order three months because it was cheaper on 20 September 26. It’s now 7 October and still not received. They keep giving me excuses. I also requested labs to be done and have not sent me the email for that as well. This is the worst company and horrible customer service. Don’t use EMBODY!