EmbodyReviews of joinem.co

Response from EmbodyOct 8, 2026

Hi Jennifer, we are so sorry for the frustration and disappointment caused by the shipping delays, conflicting availability information, and issues regarding your order status and refund request. It is completely understandable how upsetting it is to experience long wait times and communication gaps when you were expecting a quick delivery timeframe. This is certainly not the level of service or care we aim to provide. We would appreciate the opportunity to thoroughly review your account and order history to address these concerns and better understand what happened. - Embody Team

Response from EmbodyOct 8, 2026

Hi Roxie, we’re truly sorry for the repeated delays and for the frustration this has caused. We understand how concerning it is to still be waiting on both your B12 order and your tirzepatide shipment while the charges have already gone through. You shouldn’t have to keep chasing updates, especially when what you’re looking for is consistency and reliability in your health journey. We also apologize that you were given a 48–72 hour timeframe for a supervisor callback and are still waiting. We understand why this experience has made you reconsider continuing with Embody. Your concerns deserve proper follow-through, and we’d appreciate the opportunity to review your orders and account and work toward a resolution. - Embody Team

Response from EmbodyOct 8, 2026

Hi Cathie, thank you for sharing this feedback. We’re sorry that you’ve experienced delays with your orders and that our communication around dosing hasn’t been as clear as it should be. We understand how important it is to receive timely updates and feel confident in the information you’re given. We’re also sorry that your interaction with the nurse left you feeling rushed and unheard. This is certainly not the level of care we aim for our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 8, 2026

Hi Tara, thank you for sharing your feedback. We are deeply sorry to hear about your experience with shipping delays, improper packaging, and the lack of results you experienced with your medication. Receiving a shipment that is not properly chilled and dealing with an interruption in your treatment plan is incredibly frustrating, especially when you are counting on consistent support and effectiveness. This is certainly not the level of care or quality we aim to provide. We would appreciate the opportunity to look into your account, review the details of your recent shipment, and address your concerns regarding your treatment experience. Your feedback is important to us, and we want to help address what went wrong. - Embody Team

Response from EmbodyOct 8, 2026

Hi Shawna, we are so sorry that your experience changed so much from your first order, especially after your initial shipment arrived quickly. Being told your prescription would be expedited and then still waiting, while having to repeatedly ask for a supervisor and receive no direct follow-up, would understandably be frustrating. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team