EmbodyReviews of joinem.co

Response from EmbodyOct 8, 2026

Hi Elie, thank you for sharing your feedback and please accept our sincerest apologies for the frustrating experience you had with your prescription dosage, the long shipping delays, and the unhelpful support you received. We understand how frustrating it is when your concerns are not addressed before an order is sent out and how critical timely medication delivery is to your routine. This is certainly not the level of care we aim to provide. We would appreciate the opportunity to make things right and will be reaching out to you directly to gather more details and assist you further. Your experience matters to us, and we are committed to resolving your concerns. - Embody Team

Response from EmbodyOct 8, 2026

Hi Stephanie, we are really sorry this has been such a frustrating experience, especially after paying for a three-month plan and receiving only the first month's medication. Having to reach out four times and spend hours trying to get the issue resolved without a clear outcome would understandably leave you feeling exhausted and disappointed. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 8, 2026

We are truly sorry to hear about your experience, from the severe delay with your second order to the missed follow-up call and the frustrating customer service interaction. Receiving dismissive advice when you are already dealing with an overdue shipment is completely unacceptable, and we deeply regret failing to meet our commitments. We would appreciate the opportunity to review your account details and address these serious concerns directly to ensure this is properly resolved. - Embody team