EmbodyReviews of joinem.co

Response from EmbodyOct 9, 2026

Hi Dalton, thank you for sharing your feedback and we're truly sorry that the timing of charges, prescription processing, and shipping has caused so much frustration. We understand how concerning it is to experience gaps between doses and to worry about the condition of your medication when it arrives, especially when you're counting on a consistent treatment schedule. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 9, 2026

Hi Kenna, thank you for sharing your feedback. We're so sorry for the frustration and disappointment you've experienced. We understand how upsetting it is to be charged $129, only to learn that you weren't approved for treatment and that no medication was sent. This is certainly not the level of care we aim to provide to our patients. We'd appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 9, 2026

Hi Amy, thank you for sharing your feedback and please accept our sincerest apologies for the frustrating experience you had with your address update not saving, leading to your shipment being delivered to the wrong location. It is especially disappointing to hear that our system interface failed and that the resolution offered fell far short of your expectations. We understand how concerning it is to deal with poor customer service when an issue arises, and this is certainly not the standard of care we aim to provide. We would appreciate the opportunity to look into your account details, review what went wrong with the system update, and work toward making things right for you. - Embody Team

Response from EmbodyOct 9, 2026

Hi Darla, thank you for sharing your feedback. We're sorry your package arrived without the medication and that you felt dismissed when you reported the issue. We understand how upsetting it is to pay for an order, find the medication missing, and then feel that your concern isn't being taken seriously. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 9, 2026

Thank you for taking the time to share your feedback. We take concerns about receiving your medication order warm. We will thoroughly investigate this order issue with our fulfillment team to ensure proper quality standards are met. - Embody Team

Response from EmbodyOct 9, 2026

Hi Jody, we're truly sorry that you've been waiting over 30 days for your prescription despite multiple calls and that your cancellation and refund request remain unresolved. We understand how frustrating it is to pay for a service and still have no clear resolution. This is certainly not the level of care we aim to provide to our patients. We would appreciate the opportunity to make things right and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 9, 2026

Hi Glenn, thank you for sharing your feedback and please accept our sincerest apologies for the frustrating experience you had regarding your cancellation, promotional offer, and the delivery of your final shipment. This is certainly not the level of service we strive to deliver. We take your feedback seriously and would appreciate the opportunity to look into your account details to help resolve these outstanding concerns. - Embody team