Lisa
A 1/2 Star Company
The is the absolute worse company I have ever dealt with!! Because I received no response after multiple attempts I called the pharmacy direct and cancelled and told them I did not want the medication. They cancelled and gave me verification. It has been over a month and still no response from the company ….except daily text saying we are sorry for the delay. Took my money day one….so not interested in me anymore. I have moved on….weeks ago…but today they have sent medication. They had to go to the pharmacy and tell them to disregard my request! So wrong…underhanded business. They are a huge scam imo, unprofessional in that they do not return calls..do not address issues and have incorrect directions. Advice: STAY AWAY FROM COMPANY!!! I will cancel my credit card as I 100% do not trust them with it! Their 5 stars prob come from employees not customers!!!
Response from EmbodyOct 9, 2026
Hi Lisa, we're truly sorry that your cancellation request was confirmed by the pharmacy, yet medication was still sent weeks later without the resolution you were expecting. We understand how upsetting it must be to receive repeated delay messages while your concerns about cancellation and billing remain unanswered. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team