Kitty
Very knowledgeable and prepared....
Very knowledgeable and prepared instructions were given. Just exactly the right amount of time used.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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10,226 approved reviews, newest moderated first
Kitty
Very knowledgeable and prepared instructions were given. Just exactly the right amount of time used.
J A.
This is a terrible company. If I could give 0 stars I would. They don't even deserve 1 star. They'll take your money and not give you the product. I paid for my prescription almost a month ago and all I get is the run around. I've been told it's my fault for filling out the form they sent me to fill out, I've been told the medication is at the pharmacy, I've been told my form, that I supposedly wasn't supposed to turn in, hasn't been reviewed yet and I've been told my prescription has been sent to the pharmacy. I asked for a refund and was told that due to terms and conditions since my order has been processed, even though no one can get their story straight, that I can't get my money back. So basically in Embody's terms and conditions they're stating they have the right to take your money, not give you the product you paid for and not give you your money back. The last customer support I just talked to generously told me they won't charge me for one month. Absolutely ridiculous since I've paid for a month and not received anything. They're trying to sound generous for taking my money and not delivering. There are other companies that you can get a GLP-1 from that won't steal from you. Canceling my subscription and going somewhere where they won't steal from me. I'm also going to find out where I need to report them to.
Response from EmbodyOct 12, 2026
We are deeply sorry to hear about your experience, particularly regarding the conflicting information you received from customer service, the extended delays in getting your prescription, and your frustration with our refund policy. We completely understand how upsetting it is to pay for a product, experience ongoing miscommunication, and feel left without a clear resolution. We recognize how concerning this situation is and would like to review your account details to thoroughly investigate what went wrong and address your concerns. - Embody Team
Nana A.
Absolutely a scam they will bill you not deliver the product and trying to get a refund is impossible I will be going through the NYS better business bureau. I have called 6 times and have gotten nowhere their customer service representative’s are told to tell customers their supervisor is not available and someone will reach out and they never do. I am now enrolled with another company without any problem. Please contact NYS better business bureau to stop these people from continuing their scams
Response from EmbodyOct 12, 2026
Hi Nana, we're really sorry that you've had such a frustrating experience, particularly after multiple attempts to get assistance with your missing order and refund request. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Joe L.
Had my first call with Elanna Bondoc and she explained how the program will move on. So far everything has been going very smoothly. Elanna was excellent to talk with and looking forward to our next call together.
Robin P.
Hopefully I get a dose that works for me, not too strong
Susan
I ordered terzepatide, but received semaglutide instead. I placed that order on August 31st but they claimed it wasn't placed until Sept 25. I received *daily* emails and texts saying your order has been approved but its processing is taking longer than usual--but you'll have the product in 1-2 days. This went on daily for nearly a month. It was *only* when I advised the company that I was reporting then to Chase Bank for fraudulent practices that, suddenly, my order showed up. I don't trust anything they say. In turn, that means I don't trust the safety of their product. Stay away from these liars!
Response from EmbodyOct 12, 2026
Hi Susan, thank you for sharing your feedback and please accept our sincerest apologies for the frustration caused by the delays, inconsistent update, and the medication you received not matching your order. We understand how concerning this is, especially when it affects your confidence in the reliability and safety of your treatment. This is certainly not the level of care we aim to provide to our patient. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
James C.
I have been very happy with the input & support I’ve received from Marvin my Embody contact. He has been very good at answering my questions, encouraging me & explaining what I can expect in terms of weight loss.
Arriella P.
The professionalism and kindness