Ts
Customer service
The nurse was very supportive and listened to my concern. She is motivated to resolve my issue. After ten days of trying to speak to someone about my concern, she was very helpful.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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10,226 approved reviews, newest moderated first
Ts
The nurse was very supportive and listened to my concern. She is motivated to resolve my issue. After ten days of trying to speak to someone about my concern, she was very helpful.
Donna D.
The ease of registering for the product. Received my medication quickly. My coach, Mary Ann, was very helpful and personable. She answered all my questions. It was a great experience meeting with her.
Michele
Jerald is an amazing Embody support person! I am so impressed with everything about Embody so far. They don't just leave you on your own to figure everything out. They are there to help you. Jerald has always called when he said he would and he is so polite! Thank you!
Mary M.
Jed was great, answered all my questions. He has a personality that's perfect for this job.
Shannon C.
Great Supportive conversation!!!!
Julia M.
The care coaching and cost are wonderful! Lots of information provided and I feel supported in my weight loss/health journey
James C.
Just a good first experience. I felt listened to and everything was explained well and no issues.
Kristin
Placed and paid for an order on 09/19/26. Still had not received the order and reached out on 10/4/26. Was told there was a "mismatch" or error at the pharmacy and my order would be shipped in 24-48 hours. It is now 10/12/26 and the order is still delayed. No one with Embody is willing to assist. Their staff is friendly and polite and they tell you they are unsure what the problem is, when your order will ship etc. I would select another provider! Edit - 10/12/26 - I appreciate the response to my review, however, Embody still has not provided a resolution. I appreciate the team reviewing my account. Communication is friendly but nothing gets done.
Response from EmbodyOct 12, 2026
Hi Kristin, thank you for sharing your feedback. We are deeply sorry for the extended delays with your order and the lack of clear answers from our team. We understand how frustrating it is to pay for a prescription, be given an initial timeframe that is not met, and still be left without an update weeks later. You deserve transparency and clear assistance, and it is disappointing to hear that our support fell short in resolving your concerns. We truly appreciate your patience and would welcome the opportunity to review your account details and work toward making things right for you. - Embody Team