Linda H.
Embody asked for more details on the…
Had a really rough first encounter with EMBODY, as my first shipment contained only empty syringes. Once I was able to get a hold of a representative and talk to a human,(his name is Luis) who was incredibly kind and helpful, I have been issued a total refund. I’ve been assured that a shipment, including medication is on its way to me.
Response from EmbodyOct 12, 2026
Hi Linda, thank your for sharing your feedback and we're really sorry that you've paid for your medication but received only empty syringes. We understand how upsetting this must be, especially after you've already explained the situation in your previous review and had difficulty providing additional details through the platform. This is certainly not the level of care we aim to provide our patients. We'd like to review your order and fulfillment record with the appropriate team to determine why the medication was missing and clarify the next steps toward a resolution. - Embody Team


