Chrisandra.lewis
Customer service is great
Customer service is great . And they kept there prices consistent.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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10,226 approved reviews, newest moderated first
Chrisandra.lewis
Customer service is great . And they kept there prices consistent.
Marg
Marie, my VIP coach, has been calling me daily to keep me informed about the situation with my medication order. If it wasn’t for her, I would have quit Embody because of my difficulties getting my orders on schedule. Loosing weight is difficult enough, but when you miss shots because you don’t have your shots, it is beyond frustrating.
customer
Phone call went great, the video call did not
Rebecca
I appreciate the personal phone call checking in with me, and have been very happy with the results this far
Patricia G.
Dane was welcoming and answered my questions. It is such a pleasure to speak with a live person and not AI
Jenn
Although you can get "meds"..not really sure they are any more than saline solution rn as I havn't had any side effects or benefits of the medication. Their customer support IS ABSOLUTELY TERRIBLE!!! I have had three separate appointments that I have showed up to 5 minutes ahead of time to the virtual waiting room and wait and wait only to find out that my appointment has been cancelled. Their online chat is VERY hard to work with and only sometimes does what they say they will do. I will not be using this company any more after my "medication" runs out.
Response from EmbodyOct 14, 2026
Hi Jenn, we are truly sorry that your experience with our customer support and appointments has been so disappointing. This is certainly not the level of care we aim to provide to our patients. We also take your concerns about the medication's effectiveness and your lack of noticeable benefits seriously. We would appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Robin M.
Easy system to navigate. Questions eat to answer and follow up was quick.
Deltakat
Ease of scheduling, the nurse practitioner lessened & explained all the details of the program. Excited to get started.