EmbodyReviews of joinem.co

I thought at first this company was good. I learned the hard way that they cannot be trusted. They tried to tell me they were holding my medication because my card was declined it was not I was charged for the medication. I thought it was a mistake so I provided them with another form of payment. I was billed twice. They still did not send my medication for three weeks. The vial was short on the dosage. I still have not received my refund for the double payment and I got the run around saying they could not find my account to refund me the double payment. Don't trust this company.

Would rate an absolute zero, if it were an option. I signed up on Embody's website one morning and received a text message requesting a photo of my prescription an hour or two later. I responded to that text message that I would send it in a few hours, but before I had the opportunity to do so (approximately two hours later), the company sent a prescription to the pharmacy for a lower dose than my prescription. They did so without my consent and without an opportunity for me to speak to a provider and review my prescription. I was able to set a provider appt two days later, for which a provider was a no-show. They listed this as a "missed appointment" for me. When I finally was able to speak to a provider during an appointment the next day (who was also 10 minutes late), that provider advised that Embody could not fulfill my current prescription dose (15mg compounded tirzepatide) and to contact Customer Service. They have simply pointed me to their "no refunds" policy, but this is dishonest and unethical. Embody made a mistake, not me. I am disputing the charge with my HSA card company and have demanded a full refund from Embody. Would NEVER recommend to anyone - HORRIBLE company. By the way, it took them a week and a half to finally ship the lower dose medicine, after I requested a cancellation several times.

She was very polite and I understood her. She explained everything and I look forward to to talking to her again.

Caring and knowledgeable provider. Excited to start my journey

She was genuinely listening, cared, and provided solutions to all my questions and concerns. I really appreciated.

My experience was made so fluid and easy. The links to connect were user friendly and Joanne reached out same day to offer assistance and answer any questions I had about the process and my expectations. I so happy that I’ve chosen Embody!

Caring for their patients.

Chill was supportive, suggested two appointments for me and scheduled them. It is encouraging when you start to have someone in your corner. Chill was great!