kimberly J.
Great experience
Great experience! I’m down 8 lbs in two weeks. No side effects to medicine! I’m very satisfied!

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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10,226 approved reviews, newest moderated first
kimberly J.
Great experience! I’m down 8 lbs in two weeks. No side effects to medicine! I’m very satisfied!
Linda K.
if I could give 0 stars I would! After 25+ emails and 25+ calls they still haven't answered my questions. I have not received my 2nd month medication sermorelin) on time which I paid for so now I'm messed up on my schedule. I paid for another medication (B12) and it's been 3+ weeks and still have not received it. Their call center must be in India and they just keep stringing you along. I'm trying to get a refund but to no avail! I'm cancelling my credit card just so they don't charge me anymore! Ever email & every response from them Is AI generated. They do nothing to rectify the problems! As is this response from them. They will do nothing to solve problem!
Response from EmbodyOct 14, 2026
Hi Linda, thank you for bringing this to our attention. We are truly sorry to hear about your extremely frustrating experience with repeated communication delays and the missing shipments for both of your orders. We understand how disruptive it is to have your medication schedule interrupted and to feel strung along while seeking answers and attempting to resolve your billing concerns. This is certainly not the level of care or support we aim to provide to our patients. We would appreciate the opportunity to look into your account, investigate what happened with your shipments, and work toward resolving these issues. Your experience matters to us, and we are committed to addressing your concerns. - Embody Team
Kari F.
Checked in. Attentive
Brittany
Easy to navigate, easy to set up and join appointment, and provider was wonderful.
Lonnie M.
It was a relief to have my case manager Jayvee I believe is the name return my text with a phone call that made me feel at ease with the process of my package being delayed. The customer service is great and I am glad that I made the decision to get my GLP from your company. 5 stars all the way.
Deb H.
When I put in my information, Embody said that I would lose the weight in 5 weeks. I was on the medicine for 3 and lost nothing even though I couldn't eat anything due to nausea. It made me very sick, so I did not take the last dose from the first month. BUYER BEWARE! I bought a 3 month package and did not see the no refunds wording. Thank goodness I did not buy more. I had to stop using it due to side effects. I was willing to pay the almost month that I used but expected a refund for the 2 months that I didn't. They would not refund my money. They got $249 free money! The fact that it made me sick did not matter. Be careful with this company. I talked with a gal that took the meds for a year and had no weight loss. I would use someone else!
Response from EmbodyOct 14, 2026
Hi Deb, we are deeply sorry for the severe discomfort and frustration you experienced due to side effects, as well as your disappointment regarding our refund policy for your multi-month package. This is certainly not the standard of care we aim to provide. We would truly appreciate the opportunity to look into your account details and discuss your concerns further. Your experience is very important to us, and we are committed to addressing this situation. - Embody Team
Sandy F.
Great so far
Vickie S.
Initially I had great difficulty not with staff but with the whole process of ordering and receiving my meds. I was dealt with professionally and finally today my issues were resolved in a most fair way. I appreciate how the company finally handled it. Very satisfied with the Terzepitide Vickie