Girl G.
Pretty scammy experience
Never do business with a company that doesn't have active customer service channels. They do not respond by phone, chat or email. I received half my order - no word on the other part. Disputing charge with my card.
Find luxury boho fashion and accessories at Johnny Was. Shop boho chic dresses, tops, jeans, kimonos, bags. Free shipping on all U.S. orders.
Johnny Was (johnnywas.com) has 50 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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50 approved reviews, newest moderated first
Girl G.
Never do business with a company that doesn't have active customer service channels. They do not respond by phone, chat or email. I received half my order - no word on the other part. Disputing charge with my card.
Yasmin
No customer service, no phone answeruing service, no return phone callks, no Live Chat, no first order discount code avialable, nothing totallty apalling -they do not care about their customers at all -rely on their brand name -dont support them until they change -boycott their site.
Daphne W.
Have given 1 star only because it wouldn’t allow me to give zero stars . Service ? There is no customer service .Have tried to return the only item I have ever bought from Johnny Was but cannot get passed “ item not yet shipped “ have emailed many times asking for help ….not even an acknowledgment. This will be my first and last purchase from this rip off site ……. I have been left with an expensive top which I can’t wear and a can’t return . Never again .
OKUN V.
Using the write full task needed and understand the main point of view probably, ensuring that problem finding difficult to you is cleared out, I live to be trusted and truthful.
Laurie H.
They make artsy, expensive clothes--and I returned the only item I ever purchased from them. I have asked them repeatedly to discontinue sending me catalogs at HOME and at WORK, but they cannot figure out how to do that--even when I've sent an envelope full of catalog address pages to their business office. This makes them one of the least responsive and most environmentally unfriendly companies I've come across. Shame on them!
Alison D.
Worst customer service ever, overpriced postage costs, when disputed with customer service was literally told too bad so sad. Will never purchase from again. Buyer beware
Daisy W.
Disappointed in the lack of compassion and empathy. I had an accident last year where both of my feet were broken and had 5 major surgeries. I purchased several thousands of dollars in clothes on line while in bed. This clothing normally runs true to size, I normally use a large. when I was able to walk and stand. I tried on the dresses and everything else I had purchased. The two dresses and one shirt did not fit. They were too big. I have called the company several times and they told me sorry they cannot refund or give me a credit. I told him I specific problem that I had a catastrophic accident, and I was unable to walk for several months and they didn’t even acknowledge or empathy about my injury. I do not understand why they will not make an exception and help me since I had a valid reason for not returning the dresses. It is not my fault that the company did not make the dresses the sizes that they have on the label. I have reached out many many times and requested a supervisor to call me and no one has called me back. I find it is extremely difficult to return anything you purchase online. The worst part is that I cannot even return it at the store because they do not allow the store to return online product. Very sad! Daisy Wortel Miami
ARS
The company is in the stone ages in regards to how they handle returns. So frustrating. Get with the program. If you have a correct size in one of your stores and someone brings in an online purchase and wants to exchange the item, let them!!!!! To have to jump through hoops is ridiculous. Won’t ever shop there again!