Joanne FabricsReviews of joannefabrics.com

Chain provides a wide range of fabrics, plus sewing & arts & crafts supplies (most classes offer). Address: 924 W State Rd 436 #1450, Altamonte Springs, FL 32714 Phone: (407) 788-3411 Hours: Open ⋅ Closes 9 PM We had been to the store at least three times in a row.... during the closing sale. The greatest Asset in that store is Corine... highly resolute, always willing to travel extra miles, she is incredibly positive, helpful, cheerful... All great qualities. Other great folks worth mentioning are: • Xia • Debbie • Indra or i am not sure she has an Asian Indian name i told the cashier extremely helpful person. Good qualities as a manager/leader Please ensure they are recognized. and Thanks so much again. sri Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

I would give one star for online orders, however. I am sorry that Joanne's is having financial problems, but it is their fault. Many of their prices are ridiculous unless you have a coupon, and then you can use most coupons only on regular priced items which they avoid by putting almost everything “on sale”. The other thing is that our local store is very disorganized and messy and items are often out of stock. The clerks are very nice, but they are understaffed. ON LINE ORDERS are a major problem. They have fabric and other items listed for sale on line, but when you order them for delivery, you find out several days later that they are “out of stock”, even though they are still listed as available on the website. They send the orders piecemeal, and that must be a waste of money. This is an area where the company needs revision and good management. It is better when you order items to be picked up at your local store, but then the in stock items are more limited. This company needs much better management. I do not like Hobby Lobby at all, so I hope Joann's can get their act together. We need their services!

I emailed to inquire about my order and at the same time complained about shipping piecemeal and they cancelled the remainder of my order. The items are still available on their website so I know they're not out of stock.

After a disastrous online experience last Christmas, this year, I tried shopping in person 5 times. The first time, they had patterns on sale but few patterns in stock. One drawer, with current pattern book numbers, was completely empty. I left. On a 3rd trip, stock was very low for notions. I got bought some fabric and an ornament. Trip #4, I bought more fabric and tried to return the ornament. The cashier was only going to give me 87 or 97 cents for something I paid over $7 for. I complained to management and they raised it to10% less than what I paid. Trip #5 was today. I went in for some D rings and picked up a few more items. I WAS going to buy much more but then I saw the lines. ONE person cutting fabric and ONE person at cash. With NINETEEN people waiting in line. I left. I spoke to people as they left the store. NO ONE was happy. One woman said she had 3 pieces of fabric and it took her 90 minutes in store. Many wouldn't say anything except that they had been there for a very long time. In the 10 minutes I have been here writing, I have counted 9 people walking out empty handed and disgruntled. No wonder Joann is having trouble. Peeve off your customers and you lose sales. Oh, there goes another with no purchase. And another. That's 12 including me. People don't go to a fabric store just to browse! Get it together Joann. 😡

I ordered some curtain lining fabric, and they cancelled the order, because it was not available. First of all, why have items that aren't available, to order? I received an email, that it was cancelled shortly after ordering, and now I have to wait to get the credit to my account? It should be immediately. Last time ordering..

The worst company to order online from within the past year. I am unsure what has happened, but I have had countless orders cancelled for ship to home. My latest order is pending to my card but has no trace in my account’s “orders” tab and I never received a confirmation email with my order. Yet I have a screenshot of my order with order number. So frustrating. And when your order does (if it does) come, it will come in 5 different packages because they ship from stores, not a warehouse.

Drove 30 minutes for a pickup, however we were informed the product was not in stock. The manager was confused about her inventory, the location of the product I was looking for and generally ill-informed. The clerk I spoke to was rude and also very ill-informed. Do better JOANN Fabrics and Crafts. You lost my business.

I shopped on 4-19-2024 spent $80 couldn’t find my coupon. The girls said bring the receipt back they would honor it. I went back on for 4-21-2024 Manager manager, who was probably 12 years old, told me he could not do that so he rung up my new order gave me the 20% off I said, but you didn’t take my coupon. He said I don’t need it. I said well why couldn’t the girl the other day do that she doesn’t have the authority that I do, only I can do it like he was God and he wasn’t even nice about it. He was like snooty and when I was shopping because it was Sunday, he went around the store and he was collecting the sale signs and he just about went across my face to grab the one near me didn’t say excuse me or anything he shouldn’t be there and we wonder why you’re in bankruptcy people don’t want to come back after that and Michael’s is literally right across the street. It’s a shame.