Gale M.
Major problems ordering on line
I would give one star for online orders, however. I am sorry that Joanne's is having financial problems, but it is their fault. Many of their prices are ridiculous unless you have a coupon, and then you can use most coupons only on regular priced items which they avoid by putting almost everything “on sale”. The other thing is that our local store is very disorganized and messy and items are often out of stock. The clerks are very nice, but they are understaffed. ON LINE ORDERS are a major problem. They have fabric and other items listed for sale on line, but when you order them for delivery, you find out several days later that they are “out of stock”, even though they are still listed as available on the website. They send the orders piecemeal, and that must be a waste of money. This is an area where the company needs revision and good management. It is better when you order items to be picked up at your local store, but then the in stock items are more limited. This company needs much better management. I do not like Hobby Lobby at all, so I hope Joann's can get their act together. We need their services!