www.joancee.comReviews of joancee.com

Still haven’t received my package it says pre shipment

Absolutely awful experience with this company. I ordered a necklace 20th October 2025 and paid expedited delivery $20 whim was stipulated as ( 3-5 business days ) never received item and disputed the payment with my bank . This is still ongoing to try and recoup my payment back. The emails were not consistent or truthful of what the situation was … the company when emailed me to say I had received the order when putting tracking number in their website it said it was still in preparation. ! Stay away is my opinion of this company. Plus after reading the feedback on here I wish I’d read it before I used this company. As I certainly would not have considered buying from this company if I had read the comments of customers experiences .. hope this helps ..

After reading the reviews after the purchase thought i’d never get it or wouldn’t even get a refund but during the time of the delivery it was supposed to be here from 01/11/25-05/11/25 but had arrived 12/11/25 and that was on standard delivery but besides the fact of delivery. The communication about delivery was really good. Despite the bad reviews i would shop here again. All they need to sort out is delivery times and dates etc. Overall the ring is everything the picture showed on the website came to size everything.

My fiancé ordered my engagement ring from this company and I absolutely love it. The ring is gorgeous, it’s beautifully made. I’ve had no issues with the ring and I’ve received so many compliments on it. 100% recommend.

The ring is absolutely beautiful but the ad is misleading. I had the main and side stones tested and they are not natural or lab created white saphires.They tested at a 6 on the measure of hardness scale (MOHS) which is the equivalent of glass. Saphire is a 9 (CZ is an 8). The picture shows this ring next to my moissenite ring. You can see how cloudy this stone is where white saphire is more clear than moissenite. If you don't mind the cheap stones for the price, it is a great substitute or fashion ring.

This Company is so full of it!!!! I will never order from them again!!!!! Don't waste your money or energy!!!! They shouldn't even be in business.....Spent so much money on Crap!! Why are they even allowed to lie and say something is sapphire when it's not??

For such an expensive ring I’m so disappointed. It just looks so fake, like something from a costume shop or gumball machine. It’s pretty but the stones are white, not clear and sparkly as the pictures show. I wouldn’t wear it in public I’m sorry to say.

Awful experience- was given a beautiful ring on proposal for it to lose half of its stones a few weeks later. Barely even wore it out of the house and since replies from the company have been awful. Absolutely no customer service, no apology. They offered to give me 40% off of a new purchase… but we don’t want a new purchase this ring was special it was our engagement ring and now I don’t want my partner to buy another ring from this company for it to fall apart again. It was a waste of money. Don’t recommend! Don’t buy!