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JLO Beauty (jlobeauty.com) has 271 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Patricia A.
Love the product and ease of changing future orders.
Response from JLO BeautyJul 8, 2026
Thank you for sharing your feedback, Patricia! We’re thrilled to hear you’re enjoying your skincare experience, and it’s wonderful to know your subscription has been easy to manage. We’re grateful to have you as part of the JLO Beauty!
Valerie
I like the products. I like the convenience of having them shipped. What I do NOT like is not having an easy way to cancel.
Response from JLO BeautyJul 8, 2026
Thank you for sharing your feedback, Valerie! We’re happy to hear you’re enjoying your JLO Beauty products and the convenience of delivery. We appreciate your thoughts on your subscription experience and will continue working to improve every interaction. If you have any question or need further assistance, please contact us at 1‑800‑704‑7551 so we can help you directly.
Kelly M.
I’ve been using the products for a few years and love it all! Very glowing skin!
Response from JLO BeautyJul 8, 2026
Thank you, Kelly, for your wonderful feedback and for trusting JLO Beauty as part of your skincare routine for so long. We're thrilled to hear you're enjoying radiant results and are grateful to have you as part of the JLO Beauty family!
Kimberly
Very simple to find the products you want. I love that I can choose when the products arrive anytime I need to make a change. I have been using the products (cleansers, day and night moisturizing cream, eye cream and face serum for almost a year and the results have been outstanding! My face feels cleaner, firmer and brighter. I find that I feel more confident on days I choose not to wear make up!
Response from JLO BeautyJul 8, 2026
Thank you for sharing your experience, Kimberly! We’re thrilled that JLO Beauty has become part of your skincare journey and that managing your orders has been convenient. We appreciate your continued support and are honored to be part of your routine!
Ana.
Love all Jlo beauty products they are amazing and I’ve have a great improvement in my face and body. love love love all her products. ❤️
Response from JLO BeautyJul 5, 2026
Thank you for taking a moment to share your experience with JLO Beauty, Ana! It’s wonderful to hear how beautifully the products have worked for you and how much confidence they’ve added to your routine. We truly appreciate your kind words. Thank you for choosing JLO Beauty.
Julie
Love the products!
Response from JLO BeautyJul 8, 2026
We love hearing this! Thank you for the wonderful feedback, Julie! We’re thrilled to know you’re enjoying our products and that it’s been such a great fit for your routine. We truly appreciate you choosing JLO Beauty to be part of your skincare journey!
Marisol L.
Since I’ve been using the face cream my skin doesn’t only feel tighter but it looks youthful. I’m 60 years and get several compliments about my skin. Highly recommend it
Response from JLO BeautyJul 8, 2026
We’re truly grateful to hear how well the JLO Beauty Hydrating cream has been working for you, Marisol! It’s nice to know you’re seeing such a youthful glow and receiving kind recognition along the way. Thank you for sharing your experience and for recommending JLO Beauty—we’re honored to be part of your skincare routine.
Charitza
The product itself it's great, but your website needs A LOT of help. I can't remove unwanted products. It allows me to add but not enter "0" amd/or cancel. Very inconvenient, since I have to push back days instead of just adding when needed. Also, at one point, I had multiple accounts open due to not recognizing same email. Hope it's been fixed, but the website needs lots of work.
Response from JLO BeautyJul 8, 2026
Thank you for sharing your feedback, Charitza! We’re happy to hear you’re loving your JLO Beauty products and apologize for the challenges you experienced while managing your account online. We appreciate your feedback as we continue working to improve your experience. Our Customer Care team is happy to assist with your account. Please call us at 1-800-704-7551 so we can help you directly.
