JLab AudioReviews of jlabaudio.com

TLDR: Avoid at all costs! Really really bad product quality for really high price This is honestly just a really bad company that makes really, really bad products. I'm actually shocked by how boldly and confidently they seem to continue marketing their products despite the internet being full of negative reviews and complaints. I bought the JLab Epic Air Sport ANC True Wireless On-Ear-Earphones and the battery just didn't work. I would charge the wireless earphones, but as soon as I took them out of the charging case, the battery was empty. Considering I paid over 120 Euros, I decided to give it another shot and exchange them for a "new" pair. Same problem. These problems led me to Trustpilot and Reddit and now I regret having ever bought from JLab. But at least I got my money back.

I purchased some anc earbuds at the airport, didn't keep the box so unsure of exact model. Two issues that are potentially hazardous: 1. they feedback/squeal which can damage hearing and 2. The tiny mesh came out of one when I was cleaning it, which could have potentially entered my ear cavity. THESE NEED TO BE RECALLED IMMEDIATELY!

Cheap made, pairing issues, the sound is terrible.

I’ve used these for around a year and generally they’ve been fine, with decent sound quality and a charge that lasts several hours. But the pairing issues are very frustrating. Who ever came up with the touch sensitive pairing should be fired. It doesn’t work.

Mi sono stati regalati questi auricolari a sostituzione di un paio che avevo acquistato, su temu che sono ottimi per la musica ma scarsi per le telefonate. Per chi come me ama ascoltare la musica questi nuovi jlab sono pessimi, non sono presenti i bassi malgrado il suono sia equalizzato al massimo e ne esce uno stridio forte e fastidioso. Lasciate perdere questo prodotto di bassissima qualità ed a un costo ingiustificato. Sono tornato ai più performanti auricolari cinesi

Ordered the earbuds four days ago. Got an email the next day saying it was dispatched and I was impressed. Fast forward 4 days and seeing I'm not getting any other updates, I went to check. The only progress so far is that the shipping label was created. When I tried to track the order I was taken to a Swedish(!) website and when I put in the tracking number got a message (in Swedish, thank god for Google translate) saying they hadn't received the item yet. Misleading and slow. Unimpressed. Ordered elsewhere and will return these when they come as I needed them as a present and it doesn't look like they'll be here on time. Let's hope the quality isn't as misleading as the communication.

I put an item in my cart at 11:00 p.m. the item was $19.99 plus tax came to less than $22. The next morning I went to make the purchase as I opened up my cart a pop up said prices are being adjusted and will reflect in your cart. That item went up $5 in a little over 12 hours. Contacted customer support and was given zero help or relief.

-I have connectivity issues all the time. It is always problematic to connect from one device to the other. -When I connect to a TV or a PC, there is always a delay between the sound and the image. -I have the earphones for 6 months now, I am fed up, I am going to buy new ones, when usually I keep earphones for years.