JJ Hat Center Reviews | Read Customer Reviews of jjhatcenter.com

JJ Hat Center Reviews | Read Customer Reviews of jjhatcenter.com

JJ Hat Center reviews

215 approved reviews, newest moderated first

GERALD H.
May 8, 2026
Great selections
Great selections, great quality and I received my hat right on time.
Report
Anthony M.
May 7, 2026
The website made it very easy to order
The website made it very easy to order. And my delivery was on time.
Response from JJ Hat CenterJun 5, 2026
Thank you very much for taking the time to leave us a review. We are delighted to hear that you found our website easy to use and that your order arrived on time. We work hard to make the shopping experience as smooth and convenient as possible, from browsing and ordering to delivery. Your positive feedback means a great deal to our team, and we truly appreciate your support. Thank you again for your review and for being part of the JJ Hat Center story. Best regards JJ Hat Center
Report
Anthony H.
May 7, 2026
Prompt shipping of a good product
Prompt shipping of a good product
Report
Erik N.
May 6, 2026
My New First Stop for Hats
All three hats arrived in perfect condition and with speedy delivery. Would buy again!
Response from JJ Hat CenterJun 5, 2026
Thank you very much for taking the time to leave us such a wonderful review. We are delighted to hear that all three hats arrived in perfect condition and that you were pleased with the delivery speed. Providing quality products and a great customer experience is what we strive for every day. It means a lot to us that JJ Hat Center has become your new first stop for hats. We truly appreciate your support and look forward to helping you find your next favorite hat in the future. Thank you again for your review and for being part of the JJ Hat Center story. Best regards JJ Hat Center
Report
Fred B.
May 5, 2026
Excellent selection in big size hats
Was looking for a XXL size Porkpie Hat, could not find anything in South Africa. JJ had large selection in my size and style, and the delivery system was very smooth and effective.
Response from JJ Hat CenterJun 5, 2026
Thank you very much for taking the time to leave us such a wonderful review. We are delighted to hear that you found the XXL Pork Pie hat you were looking for and that our selection was able to meet your needs. It's also great to hear that the delivery process to South Africa was smooth and efficient. We work hard to make our products accessible to hat enthusiasts around the world and to provide a seamless shopping experience from start to finish. Thank you again for your review and for being part of the JJ Hat Center story. Best regards JJ Hat Center
Report
David C. P.
May 1, 2026
Awesome products!
An absolute gem and customer service couldn’t be better!
Response from JJ Hat CenterJun 5, 2026
Thank you very much for taking the time to leave us such a wonderful review. We are thrilled to hear that you are enjoying our products and that our customer service exceeded your expectations. Providing exceptional service and offering quality hats are at the heart of everything we do. Your kind words mean a great deal to our entire team and motivate us to continue delivering the best possible experience for our customers. Thank you again for your review and for being part of the JJ Hat Center story. Best regards JJ Hat Center
Report
Richard J.
May 1, 2026
I have been shopping there for decades…
I have been shopping there for decades with my guy Jose. Products are great, as is the service.
Report
Andrew S.
Apr 17, 2026
Zero communication, misleading delivery, and hidden costs
I placed an order with JJ Hat Center on March 11 for delivery to Canada, based on their stated shipping timelines. Those timelines were not even close to accurate. The hat arrived long after it was needed, making the entire purchase pointless. On top of that, I was blindsided with nearly $50 in import duties that were never clearly disclosed at checkout. That alone was enough for me to refuse delivery. But the real issue here is what happened next: absolutely zero communication. I have sent multiple emails over the course of weeks. Not a single response. No acknowledgment, no update, no attempt to resolve the situation. The item is now somewhere in transit back to them, with no tracking available to me, and I have no confirmation of anything. I’m left with no product, no refund, and no way to get answers. Delays happen. Import fees can be debated. But completely ignoring a paying customer after taking their money is unacceptable. If you are ordering internationally, be aware: Delivery timelines appear to be wildly inaccurate You may face unexpected charges And if something goes wrong, you may get no response at all I’ve now had to escalate this through my credit card company due to the complete lack of communication.
Report