J.INGPassionately designing European chic, sophisticated, modern, feminine and ready-to-wear with exceptional quality in a versatile and effortless attitude.
J.ING (jingus.com) has 706 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
706 approved reviews, newest moderated first
Chelsie P.
J.Ing has such an awesome selection of cute, unique clothes. I have absolutely loved everything I have ordered and the sizing works great for me. Will keep ordering! Shipping can be a little slow at times, but really that's pretty much most places now days, so I get it.
Clémence B.
Bonjour, Je n'ai jamais reçu mon colis et je n'ai aucune réponse de la part du vendeur
Response from J.INGJan 10, 2022
Dear Clemence, thank you for sharing your experience with us! We totally understand the post-purchase anxiety when the package has not arrived. Most of our products are shipping from our warehouse aboard, thus the tracking will be updated once the package arrived at your local carrier’s facility. Please contact us at [email protected] with your order number and the issue, our customer care team can then assist you better. Our customer care team is experiencing high contact volume, please wait for 24 business hours to get a response. If an email was sent during the weekends, we will get back to you on the following Monday.
mandrake
The pro: Great quality! The size fits well. The Con: long processing time. At least 2 weeks from order to delivery.
xiaojin X.
Love the brand. It fill most of my wardrobe now. Affordable price + amazing quality.
Olie W.
I love Jing's clothes. Their customer service are very nice. Guys are always patient to answer my questions. Sometimes, they have warehouse sale and you can find good clothes here.
Jackie B.
I tried to cancel my order once I saw that an item’s restock date was pushed back a month since when I first saw it. Almost magically, my order was shipped two days after I emailed support to cancel my order, and support responded saying they couldn’t cancel since it had shipped. I pointed this out, and support said they would waive the $8 return fee. I submit a return request, and now it says I will receive store credit, and it didn’t give me the option to select a refund to my card. I contacted support AGAIN to be refunded to my original payment method. The clothes that arrived were cheaply made and sizing was off. DO NOT RECOMMEND
Response from J.INGJan 3, 2022
Dear Jackie, thank you for sharing your shopping experience with us! We apologize for all the inconvenience! In regards to the pre-order items, the shipping dates are expected to change due to shipping/manufactory reasons, we are working hard to ensure the estimated in-stock date is to be more precise. For all return requests, there are 2 resolution opinions: store credit and original payment method under step 2 "how can we resolve it" section, you can simply change your option there to eliminate all the conversations. If you have further inquiries, please contact us at [email protected] with your order number and the issue, our customer care team can then assist you better.
Annie H.
Shipping takes a while, but the quality is always perfect. I have ordered twice from Jing and I am pleased with what I received. Quality is very good even with cheap products (my favorite so far is a skirt that is only $19). Shipping took over a month because they said it was shipped from a foreign country and my order was in the middle of the holiday season. However, their customer service responds quickly and their quality is very good, so I'd definitely order more!
Flo
I bought two items: the Ladislav wheat premium wool knit pants and the Oma unisex sweater. The quality for both items is excellent for the price, and they look exactly like in the pictures. Items were delivered precisely eleven days after ordering them.