Ine D.
Shipment not sent after one month, they ignore my emails
I placed my order september 4th and some items were out of stock until the 5th. Now it is october 4th and my shipment is still awaiting shipment. I have been trying to get in contact with them over email and instagram for the last week, but no one is answering my requests. I feel like my 160 dollars are lost, and I am still waiting for a response. Do not shop from this site.
Response from J.INGOct 10, 2022
Dear customer, sorry for the inconvenience caused to you. Because lots of products were stuck in customs several weeks ago, many orders could not be shipped out in time. Please contact our customer service [email protected] to check the order status. There have been a lot of emails recently, the customer service response may be delayed. If you don't receive the reply after 48 hours, please resend an email. Again, we apologize for any inconvenience this may have brought you. Thank you for supporting J.ING!