J.INGReviews of jingus.com

My first 2 orders were received timely and the clothes were what i hoped for (and possibly more, i am usually skeptical). My last 2 orders.. can't get an update at all after reaching out multiple times. Last time I logged in they were even erased from my order history! I'm disappointed. Giving 2 starts instead of 1 since my initial experience was good and I do love the clothes. I hope they are figuring things out and will eventually get on top of all the orders. Before this experience, I even recommended J.ing to friends. I'd love to receive my clothes but will likely not order from them again. Nobody needs this frustration.

THIS SITE IS SHADY!!. I submitted an order like more than a week ago. Have NOT heard anything and when I check my order number on their site it pulls up old information of another order delivered in JANUARY. I sent them an email to get an update and NO reply. Seems all items are just not in stock. SO WHY list as available!!!??!!Then I find all these negative reviews and I just wish I NEVER purchased from them. This is my 1st time buying and what a horrible experience. I will have to call my credit card company to dispute if I don't get these items. IF you don't have the inventory, I want my MONEY BACK ASAP!!!!!! DONT SHOP HERE UNLESS YOU WANT A HEADACHE AND TO LOSE MONEY! NEVER AGAIN! Order # 285738

I have been trying to make a return for over a week now. I have sent multiple messages trying to get a return shipping label. The one message I received back tried to get me to do a "green return" for store credit. I just want to return the item I bought since it doesn't fit and is poor quality.

I ordered 5 items on 6th this month but haven’t heard it has been shipped. I emailed to them, they replied their item is out of stuck. I can't track the status until they have been shipped. I asked to cancel my order because I wait almost a month and get nothing. They just ignore my email and no one response.

I placed my order a month ago and I even pay extra for express delivery, but until now they haven’t send my order. I been calling them but the phone number they provided is not even working. I received one email from them saying they still waiting for restock, but why they didn’t let me know that from the beginning so I don’t make this purchase? So technically the wait for restock is more than a month. I never going to shop in this online website again 👎👎👎

I ordered 5 items on 11th this month but haven’t heard it has been shipped. I emailed them only to be replied 2 items are preorder they are out of stock. I was like don’t list them if items are out of stock. I asked to split order and refund out of stock items but got reply they will ship available items first. I will see if my dollars go to their pocket for nothing or I will finally receive any clothes. Will never buy from this website again anyway.

I've sent out two emails to ask for a return; order number was included. I also tried live chat and call but no response! It has been 48 hours (2 business days) but I have not received any replies regarding return.

Worst experience ever! I purchased several time last year, and they were fine. But my recent purchase, I have to contact customer service for the return and it takes two days for them to reply with more questions(not the label) . I answered and after two days, they replied with more questions. They will never provide you the return label! They stopped responding after my last email! Customer service number is out of service even within the service time as they say! Horrible horrible experience, never been so frustrated with any website for shopping!