J.INGReviews of jingus.com

Did not receive my order after 2 months. Do not buy!

DO NOT ORDER. This is a fake/scam website. I placed my order March 6 ‘23 and have never gotten it. Emailed customer service plus sent messages on IG and it was a standard reply- that I will soon receive a tracking number. Don’t waste your time.

I’ll start by saying that the clothing from J.ING is trendy and up-to-date. The quality is passable and the shipping was fairly quick. That’s pretty much where my good experience ends. After my second purchase with J.ING, I needed to exchange two items for a different size and started the return policy. I proceeded to be ghosted. I contacted their customer service on four different occasions, just to get someone to speak to me and heard nothing. So I’m left with items that I can’t fit, but really wanted to exchange because I genuinely liked them. I’m completely turned off from buying from them in the future because of this experience. What if I need to make another return? Sometimes it’s hard to tell what size I’ll need, even after looking at the sizing chart. It’s extremely unprofessional behavior and felt very rude. Just be aware that if you purchase something at the wrong time, ie. during a sale or holiday, and you need to make a return, you might get ghosted.

DO NOT BUY FROM THIS SITE!!! THEY’RE SCAMMERS! I purchased some items and I got the items on December 2022 and it’s May 2023 now. I asked them for a refund because I’ve never heard of shipping taking this long in my entire life. Also, they have the worst customer service, I reached out to them via social media and also via email. They responded to both but after a longggg time!! They take forever to respond and finally I got an email saying “we’ve refunded your item and it would take about 7-10 business days” it’s been way past 10 days. It’s been 15 or 16 days and I still haven’t received my refund. I emailed them again to make sure I get my refund and after I sent it I got a notification that I was blocked by the company. I hope no one goes through what I went through. Please do not buy anything from them. They will STEAL from you.

They dont ship their orders, they don’t reply to their emails or any text or any call nothing. Its been two months they didnt shipped my order. This company is a SCAM

They still have my money from last year, yes, April 2022! The products are not the right size, so they convinced me to return for store credit, then, they do not ship the new order and no response to numerous emails. They drag it out so you cannot dispute the credit card charge! Scam! Don't buy from this site!

This company is fraudulent and you will never receive your items.

Company don’t supply any products you have paid for. Order never gets shipped. Customer service also useless and don’t care to help. They tell you it will ship soon and then you ask them again 5 months later multiple times and they never respond.