J.INGPassionately designing European chic, sophisticated, modern, feminine and ready-to-wear with exceptional quality in a versatile and effortless attitude.
J.ING (jingus.com) has 706 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
706 approved reviews, newest moderated first
Mandy W.
WORST CUSTOMER SERVICE. I placed my order in March, it has been over two months now and my order's still not processed yet. I emailed them a couple times and recently when I emailed them saying I want cancellation, THEY BLOCKED MY EMAIL! Worse customer service ever. I can't believe any busisness would actually block their customer's email....and looks like I'm not the only one! BE AWARE!
Kim S.
Terrible quality clothing (zippers and buttons break off immediately). Shipping took 3 months for the clothes to arrive. Refund policy is a lie, they don't allow returns and customer service is the worst I've ever experienced.
C L.
Made my order over a month ago and only just received the items. Out of 4 pieces, only 1 piece was delivered correctly, and the rest of the 3 pieces were missing. Instead, 4 pieces of clothing I did not order was delivered to me. I tried to contact their customer centre via email multiple times but my email was blocked by them. I also tried to reach out via facebook but failed to deliver the message too. Seeing that many others have had the same experience, wondering if J.ING would come out and fix the issue.
Cheng C.
My order shipped out finally after 3 months waiting.Hope that will be real. I will let you guys know when I get it. Probably months from China. They are picking up their job slowly slowly. Hopefully everyone could get their orders. But NO more ORDERS from JING!!!! I am telling you!!!
Mozhdeh R.
Fraud! Scam! stay away from this company. I have purchased items from Jing before and I was happy about them; HOWEVER, I still have not received the order made on Jan 1, 2023 and no news so far. So sad to see this company went downhill but STAY AWAY from this company now.
Marie D.
If I can give it a 0 star, I would. I placed an order back in March and I reached out numerous of times regards the shipment status, they keep promising my order would be shipped priority. It’s been two months now and I’m asking for a refund multiple times but apparently my emails were blocked. I tried reaching out via Facebook, Instagram, and the staffs repeatedly said “your order will be shipped soon” despite my request of cancellation and refund. All of their social media platforms have turned off the comment sections. This is very frustrating and inconsiderate of JING. I will not be shopping here again. In the mean time, if anyone knows how to get money back from them, please help me!
Ann H.
Finally I received my delayed order after 40days since the order done. Jing sent me the wrong item and need to return it .I tried to contact Jing customer service multiple times at facebook, no one respond my requested and ALL e mail sent out to JING customer care, and have been block. Is it really have someone to take care of customer service.
mel M.
Over a month and nothing delivered to me. I have emailed 5 times and on the 5th time I found out they blocked my email address. Can Max Goldberg, Jeff Hsin, Lorina Daiana, Ruxin Zheng, Chenyue Fu, Tin Li, Catherine Bissama, Crystal Hamblin, Amanda Horak, Jarvis Yao follow up with all these complaints? (Employee list is public knowledge)