Jiffy LubeReviews of jiffylube.com

Tiffany and team were very helpfull and knowledge. Thanks Tiffany for the help

Broken oil plug I was the first customer inline Sunday at ten. I didn't get my car back until Monday evening. While removing my drain plug they sheared it off. I didn't think it was a problem, then they said whoever last changed my oil is responsible and I saw no drilled holes in the plug. I offered to pay if they put on a new oil pan and got refused because according to the manager they don't work on foreign(bmw) vehicles. I pointed out that I had no leak when I came and they were responsible for my plug. The manager refused and asked me to get it towed, at my expense to another shop. Needless to say, a couple of emails to corporate made the difference. That was my first oil change this year, I have nor had any oil leaks and a simple mistake shearing off my plug you try and blame me. I SHALL NEVER GO BACK TO JIFFY LUBE

I had my oil change on April 24 th My engine seized on May 17. I wrot a review 2 week and was told someone from jiffy lube would contact me I am still waiting. This is the Sign that is going on 3 sides of my Car. DO NOT USE JIFFY LUBE! THEY WILL RUIN YOUR CAR1 IT COST ME $10.000. I have 2 car that are on the road about 8-10hours a day I want everyone in Sarasota and Manatee, to see how Jiffy Lube operates.

I went to Jiffy Lube in Idabel Ok Store #4191 Invoice number 20859864 Work Order #29 and spent 68.33 at 2:53 pm on 7/5/2023 for an oil change on my 2014 Ford Explorer. I then went to a couple stores and headed home and then my "Low Oil Pressure Light" came on and I called them4:53 pm they told me to come back, so I turned around and went back. I was never told anything was wrong with my car or had any comments on the paper I got from them other than have a nice day and thank you. They checked oil level and said everything was fine and I said no its not fine cause this light is on and wasnt on until yall changed the oil. He said it wasnt his expertise and that I needed to take it to a shop and have a diagnostic check done. I said the light was not on until yall changed the oil. He said Maam its probably the sensor. So I went right next door to the James Ford place and they wouldnt touch it cause then it would make them liable and they called Jiffy Lube and told them that. So I went back over to Jiffy Lube for the third time. This time I asked them what I was suppose to do cause again they were last to touch my car and now this light is on that had never been on. Then he said you need to go to the shop and have test run on it cause your car has water in the oil. I said this should have been brought to my attention the FIRST time I came in here not the third time. So he told me there was nothing more he could do. Having water in my oil is not a good thing and it needed to be fixed and should have been brought to my attention. I will NEVER go back to any Jiffy LUBE! They are rude and expensive. If they done something they should have owned up to it and fixed it. I dont care if they broke the sensor to it they should have never let it go and kept secrets about the oil and water.

Good workers good experience

They strip your oil drain plug threads and crank the oil filter on so tight it takes a pipe wrench or puncturing it with a screw driver to get it off !!!!$#%

Watch out for undisclosed extra charges at Henrico,VA Jiffy Lube. Also, watch out for managers with little or no customer service training. My oil change experience was a debacle!

Twice I have been here and asked "do you vacuum interior floor of car?" and was assured that it was included in service. The first time they failed, I thought it was an oversight, the second time they failed I realised they just lie. I have photo of uncleaned floor if required